Erro no mapa, pediu para atualizar a página e apagou todo meu processo
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Olá, preciso que resolvam meu problema pois quase finalizando meu mapa mostrou um erro solicitando para atualizar a página e entrar em contato com suporte. Atualizei e perdi todo meu trabalho, agora para recuperar tenho que pagar! Totalmente insatisfeito com a primeira vez usando a plataforma, fiquei horas realizando o trabalho para perder assim e agora ter que pagar para recuperar… Gostaria que resolvessem pois houve um erro inesperado da parte da plataforma.
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Answers
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Hi,
I would recommend to reach out to Meister's Support Team and send them the details that you wrote above. You can contact them here. Please make sure to send them more details and information:
- include which account (your email address) and mind map (the name of the mind map) are affected
- Please enable access to your account. You can find a guide how to do this here: How to- Enable Access
- Please send a screenshot or video with the developer console open. To open the developer console in Google Chrome, open the Chrome Menu in the upper-right-hand corner of the browser window and select More Tools > Developer Tools. You can also use Option + ⌘ + J (on macOS), or Shift + CTRL + J (on Windows/Linux).
Best,
Miša
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