[HELP!!] Sorry, we couldn’t find what you were looking for. It may have been moved or removed.

Ahmad Ahnaf

Hi. I receive this message after changing between Mind Map. I didn't delete it. Something happen and I cannot open it anymore. I put in a lot of work in it. Please help.

Miša Hennin

Hi,

thanks for reaching out, I am very sorry to hear that you are experiencing this issue. I would recommend contacting Meister's Support Team and explain the issue in detail.

When you contact support, it'd be great to include as much information as possible:

• include which account and mind maps are affected
• Please enable access to your account. You can find a guide how to do this here: How to- Enable Access 
• Please send a screenshot or video with the developer console open. To open the developer console in Google Chrome, open the Chrome Menu in the upper-right-hand corner of the browser window and select More Tools > Developer Tools. You can also use Option + ⌘ + J (on macOS), or Shift + CTRL + J (on Windows/Linux).

Best,