How to stop the editor crashing when I am exporting large maps?

DASAHN EN Basic Posts: 1 Beginner
edited November 2022 in Ask the Community

Hi, I have maps that are so large that they cannot be exported, it does not allow it and it is constantly failing and I have to refresh the browser and restart with what I was doing, it does not allow me to advance because it does not last even 5 seconds without crashing.

How can I use the inherited editor, because with this I had no problems, only this new editor is the one that does not allow me

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,421 Community Admin
    Answer ✓

    Hi @DASAHN and welcome to the Community!

    The issue you've described is rare but can sometimes happen with older systems which don't have a lot of RAM. Could you maybe split the maps down into smaller maps and export those?

    If you're unable to export on any system, you can reach out to Support, who might be able to export the large map for you.

    I hope this helps!