BONJOUR COMMENT PUISSE JE EXPORTER MA CARTE MENTALE FORMA IMAGE
nadia aissiouene
EN Basic Posts: 1 New Here
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Answers
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Hi @nadia aissiouene ,
you can find a guide how to export an image here.
If you run into any troubles with this functionality, then I would recommend contacting Meister's Support Team and explain the issue in detail.
When you contact support, it'd be great to include as much information as possible:- include which account and mind maps are affected
- Please enable access to your account. You can find a guide how to do this here: How to- Enable Access
- Please send a screenshot or video with the developer console open. To open the developer console in Google Chrome, open the Chrome Menu in the upper-right-hand corner of the browser window and select More Tools > Developer Tools. You can also use Option + ⌘ + J (on macOS), or Shift + CTRL + J (on Windows/Linux).
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Hi,
Just an update from me: This was a bug we were facing the last few days, but it was fixed yesterday, so it should be resolved now:).
If you have further issues, please reach out to our technical support team as Cornelia described.
Best,
1
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