BONJOUR COMMENT PUISSE JE EXPORTER MA CARTE MENTALE FORMA IMAGE

nadia aissiouene
nadia aissiouene EN Basic Posts: 1 New Here

Answers

  • Cornelia Patscheider
    Cornelia Patscheider Admin, Moderator, MeisterLobster, EN Business Posts: 1,127 Community Admin

    Hi @nadia aissiouene ,

    you can find a guide how to export an image here.

    If you run into any troubles with this functionality, then I would recommend contacting Meister's Support Team and explain the issue in detail.

    When you contact support, it'd be great to include as much information as possible:

    • include which account and mind maps are affected
    • Please enable access to your account. You can find a guide how to do this here: How to- Enable Access 
    • Please send a screenshot or video with the developer console open. To open the developer console in Google Chrome, open the Chrome Menu in the upper-right-hand corner of the browser window and select More Tools > Developer Tools. You can also use Option + ⌘ + J (on macOS), or Shift + CTRL + J (on Windows/Linux).

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,664 Community Admin

    Hi,

    Just an update from me: This was a bug we were facing the last few days, but it was fixed yesterday, so it should be resolved now:).

    If you have further issues, please reach out to our technical support team as Cornelia described.

    Best,