BONJOUR COMMENT PUISSE JE EXPORTER MA CARTE MENTALE FORMA IMAGE

nadia aissiouene

Cornelia Patscheider

Hi @nadia aissiouene ,

you can find a guide how to export an image here.

If you run into any troubles with this functionality, then I would recommend contacting Meister's Support Team and explain the issue in detail.

When you contact support, it'd be great to include as much information as possible:

• include which account and mind maps are affected
• Please enable access to your account. You can find a guide how to do this here: How to- Enable Access 
• Please send a screenshot or video with the developer console open. To open the developer console in Google Chrome, open the Chrome Menu in the upper-right-hand corner of the browser window and select More Tools > Developer Tools. You can also use Option + ⌘ + J (on macOS), or Shift + CTRL + J (on Windows/Linux).

Miša Hennin

Hi,

Just an update from me: This was a bug we were facing the last few days, but it was fixed yesterday, so it should be resolved now:).

If you have further issues, please reach out to our technical support team as Cornelia described.

Best,