Unable to Login via Both Mindmeister and Meistertask App (ios)

Bird M

I can Login via Web browser

But for Application Still cannot login (It shown “Something went wrong here. Please try again)

Regards

Cornelia Patscheider

Hi @Bird M.

thanks for reaching out, I am very sorry to hear that you are experiencing this issue. I would recommend contacting Meister's Support Team and explain the issue in detail.

When you contact support, it'd be great to include as much information as possible:

• include which account (email address) is affected
• It would be great if you can make a screen recording on your phone, so that the support team can visually see how you try to login and what happens with the issue.
• Please also send the logs, that will help expedite the inquiry.
• Please enable access to your account. You can find a guide how to do this here: How to- Enable Access