Unable to Login via Both Mindmeister and Meistertask App (ios)
Bird M
EN Business Posts: 4 Beginner
I can Login via Web browser
But for Application Still cannot login (It shown “Something went wrong here. Please try again)
Regards
0
Answers
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Cornelia Patscheider_is_Out-of-office Admin, Moderator, MeisterLobster, EN Business Posts: 1,170 Community Admin
Hi @Bird M.
thanks for reaching out, I am very sorry to hear that you are experiencing this issue. I would recommend contacting Meister's Support Team and explain the issue in detail.
When you contact support, it'd be great to include as much information as possible:- include which account (email address) is affected
- It would be great if you can make a screen recording on your phone, so that the support team can visually see how you try to login and what happens with the issue.
- Please also send the logs, that will help expedite the inquiry.
- Please enable access to your account. You can find a guide how to do this here: How to- Enable Access
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