The notes of various ideas have vanished

Markus Bossert

Today I have noted that the notes ("Notizen" in German) of various ideas have vanished. The symbol of a note still appears next to the name of the idea, however by clicking on the symbol the note field is empty. After clicking somewhere else, the note symbol of the idea disappears. Only some ideas are concerned, not all.

If I export the mindmap as a text file, the missing notes are there, again. So the notes do not seem to be lost, for good.

Anyone else dealing with that problem?

I use the browser version of MindMeister on a MacBook Air 2020 (intel); MacOS 15.4.1 (24E263); Latest Chrome and Safari versions (problem occurs with both browsers).

Markus Bossert

Herina RAZA

Hello, I've just experienced the same thing.
Have you find the solution?

Herina RAZA

For me, it seems like only notes with url disappeared

Markus Bossert

Hello,

I have raised a support ticket.

What I have found out in the meantime: the problem only occurs on the web-version of mindmeister, not in the app. So the vanished information is still accessible via the app, at least.