How can I change my new email acount and all maps?

andy chang
andy chang EN Basic Posts: 2 New Here
edited February 2023 in Ask the Community

Hello everyone

I want to change my original ID A to new ID B and move all maps A to B

All ID is logined by Google login

Is it possible??

Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,008 Community Admin
    Answer ✓

    Hi @andy chang - I think the following thread might be helpful for you:


    If you'd like to change your e-mail or password while using Google SSO, this can now be done under the "Services and Sessions" section of Accounts. Simply click Configure next to Google on this page, then Disconnect each product from Google SSO. The change email/password boxes should then be enabled normally on your account. Hope this helps!


Answers

  • andy chang
    andy chang EN Basic Posts: 2 New Here

    Thanks for your help!

    But only change email, all maps and plans are can't move

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,008 Community Admin

    Hi @andy chang - our support team can help transfer your maps to a different account. I've forwarded your request to our team - they should be in touch ASAP!

    Best,

    Andrew