Please help! lost access to my account!

Boss
Boss EN Basic Posts: 1 New Here
in Ask the Community

I have had an account registered to a certain email. I could not make a payment for the new tariff because the system wouldn't let me change the details of the debit card. I was only able to change my address. Now i do not have an access to the account at all. How can I recover the access to my account and change the billing card? Is there an Email address I can send an enquiry to?

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Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,009 Community Admin
    Answer ✓

    Hi @Boss - I've forwarded this to our support team, who can handle account related requests!

    Best,

    Andrew

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