Why can't I unsubscribe from MindMeister emails?

vargula

Hi, Mindmeister gives me no other way of communicating this other than community (I apologise).

I note Mindmeister emails do NOT give any simple "unsubscribe" options on their marketing emails. They should.

They should have a support email even for free, they should not force use of this community board.

Vargula

Andrew Lapidus

Hi @JPE3 - all marketing e-mails sent by Meister include an unsubscribe link in the footer, but you can also manually change your newsletter settings under your notification preferences (link here). If you've received an email where the unsubscribe link doesn't work, please forward it to [email protected] and we'll take a look ASAP!

Best,

Andrew

Admin BSF.company

https://community.meister.co/discussion/766/poorly-implemented-mindmeister-emails

Hello @vargula welcome to the community. There's nothing to apology for, this is a welcoming space to ask for help, and request information about Meister's products.

We're happy to assist you!

Look, I just checked in one of the newsletters I saved from MindMeister a while ago, and the footer of that email shows an option to unsubscribe, as shown in the following image:

In my case, it says, "Darse de baja" because I've got Spanish set as my language in the platform, and all the communication I receive is in Spanish.

I'm pretty sure in your case it will say Unsubscribe, or something similar. Just look at the footer, in the same place I pointed above.

I hope this helps.

Best regards.

Andrés D'Andrea.

JPE3

That does not work. That link merely brings you back to the site. You can report a website that does not allow you to unsubscribe from their mailing list to the Federal Trade Commission (FTC) by filling out a complaint form on their website. The FTC is responsible for enforcing the CAN-SPAM Act, which sets standards for commercial emails and gives recipients the right to stop receiving them.

Joerg Koper

Hi @JPE3 and welcome to the community 👋🙂

I'll inform the Meister-Team about your concerns, and they will get back to you as soon as possible. You can be sure, that Meister is taking data protection and law absolutely serious.

Best, Jörg