How can I leave my team if my team admin disabled my account?
HI! User from my team was banned from another team and can't log in now to leave those past teams to join mine team. He can't log in or register with his email address.
Rooster McNugget Member, MT Tester Posts: 272 Mastermind
As far as I know, the administrator of the previous team must remove you there and the administrator of the new team must add you again. You yourself can not change this as far as I know.
If this is not the solution, maybe @Andrew Lapidus or someone else from the community can help you.
Hi @Krizalys - thanks for reaching out here and sorry for the frustration! @Rooster McNugget 's answer is correct in almost all cases - because team admins are paying for their employee's license, they also so have effective "ownership" over their account.
An exception can be made if the account was created using the user's personal (i.e. non-business) e-mail address. In these cases, our support team may be able to legally recover this account. I've forwarded your request to our support team, who can take a look at your individual case. They will get in touch with you via e-mail ASAP!
The screenshot says - Your account was closed by your team administrator.1
Hi! It's not possible to connect with another administrator :(
@Andrew Lapidus can you help me with this, please?0
Thank's for your answer! My team member use personal accounts, I will be waiting for a support message.0
Hi! I still need help, team members still can not leave their past team and join mine!0
DM'd you, @Krizalys!1