How do I change my mind meister account name? It's not saving changes

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AKVA
AKVA EN Basic Posts: 2 Beginner
edited February 2023 in Ask the Community

Como faço para alterar o nome da minha conta no mind meister. Não está gravando alterações

Estou tentando mudar o meu nome original na conta e não consigo. Existe um botão para GRAVAR ALTERAÇÕES, mas não executa a ação, após ter alterado.

Best Answer

  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business, EN Advocate Posts: 1,418 Community Leader
    Answer ✓
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    Hi @AKVA

    and welcome to the community from my side too 👋🙂

    The steps @Rooster McNugget mentioned are absolutely corrrect.

    If that doesn't work for you you you may try the following:

    • log out of your account
    • delete the cache of your browser
    • or try to log in via another browser like Google Chrome
    • log in again and try to make the desired changes in your profile

    When you tried this out and still have problems feel free to contact the community again. We try to help you as good as possible 😉

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.

Answers

  • Rooster McNugget
    Rooster McNugget MT Tester, DE Business Posts: 623 Community Leader
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    Hi @AKVA and welcome to this community! 🙂👋

    You should follow the following steps to change your account name:

    1. click on you icon in the upper right corner
    2. click on account
    3. now you can change your name at "Personal details"
    4. press "save"



    Hope it worked and I could help you. Otherwise let me know!

    Oh, and I use the browser Google Chrome, may you have to try it in this browser if you use an other one.

    Best, Samuel

    The impossible does not exist! The solution has just not been found yet!

  • AKVA
    AKVA EN Basic Posts: 2 Beginner
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    Grato pela atenção