How to resolve "An unhandled lowlevel error occurred." login error?

rosscortb
rosscortb EN Basic Posts: 1 New Here
edited February 9 in Ask the Community

Hello,


When clicking on the login link I get the following message -

An unhandled lowlevel error occurred. The application logs may have details.

any ideas?


Thanks

Ross

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Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 976 Community Admin
    Answer ✓

    Hey Ross,

    This seems to be an issue relating to your account so I've just forwarded your request to our support team. They'll be in touch with you shortly and help you resolve the issue.

    Sorry about the inconvenience caused!

    Best,

    Miša

Answers

  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business Posts: 985 Community Leader

    Hi @rosscortb and welcome to the community 👋🙂

    that looks like a little problem that we had in this post some time ago. I think it's better to get @Andrew Lapidus in the boat here 😉

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MindMeister und MeisterNote gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 876 Community Admin

    You're right Jörg - it appears this issue is rearing its ugly head again for some users. Sorry for the headache, rosscort! We'll keep the thread updated with what our developers and support team find as a solution.