Why won't MS Teams integration load?

Lutz EN Basic Posts: 2 New Here
edited March 2023 in Ask the Community

Hi everyone

I recently got a business Meister account from my workplace. I already had a free basic account with my (own) Teams, so I deleted my private account and linked my Teams account with my Meister business account.

That worked great for MindMeister...

But ever since, I cannot add MeisterTask anymore :/ When I try to add it, it is just stuck on the loading screen like this:

Any idea what I can do?

Many thanks and best wishes

Best Answers

  • Rooster McNugget
    Rooster McNugget MT Tester, DE Business Posts: 570 Community Leader
    edited March 2023 Answer ✓

    Hi @Lutz

    I had that issue once too. I just had to log everything out. I deleted MS Teams and restarted the PC. Installed MS Teams again and loged in again. Then I added MT again and it worked.

    Hope it helps for you too. If not, let us know...?

    Best, Samuel

    The impossible does not exist! The solution has just not been found yet!

  • Lutz
    Lutz EN Basic Posts: 2 New Here
    Answer ✓

    Hi Samuel,

    many many thanks for that. In fact, it was sufficient for me to log out of MS Teams Desktop and in again. I had to sign in to all Meister apps again, but it worked fine afterwards.

    Best, Lutz