How do I get panning to work on my Surface tablet?

Timothy Jay Garland

When I use my laptop, I can click on the background with me left mouse button and hold and move the mindmap around (panning)..

When I do this with my Surface tablet (press with the pen and hold), I don't have the ability to move the mindmap around which makes it hard to use when working on my Surface tablet.

How can I get this panning ability to work on my Surface tablet please?

Andrew Lapidus

Hi @tjgarland, thanks for reaching out!

Are you using MindMeister via web browser on your tablet? Or are you using the app? This could help us get to the bottom of this issue.

Looking forward to your response!

Best,

Andrew

Timothy Jay Garland

I'm using MM via a browser (EDGE). I didn't realise there was an app for MM. Found the app, though it won't instal on my Surface tablet.

I can get panning to work on my EDGE browser on my laptop.