How to delete my expired account?
My Pro plan with 6 member licenses expired a year ago and I couldn't reduce the license count down to 1. So I have opened another Pro account with a single team member. I have changed my email address in the old account and used it in the new one. But now I can't access my new account with the GSuite login. When I log in, my old, expired account appears.
Please advise on how to completely delete my expired account?
Andres D'Andrea Member, International Partner, MT Tester Posts: 353 Community Leader
Hello @eb welcome to the community!
Please check the instructions provided in this link for unlinking your Google Single Sign On from the old account:
After unlinking Google, you should be able to re-link it to your new Meister accounts, and delete the old MindMeister account following the instructions in this link.
I hope this helps.
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eb Member Posts: 4 New Here
Resolved. Thank you!1