How to delete my expired account?

eb

My Pro plan with 6 member licenses expired a year ago and I couldn't reduce the license count down to 1. So I have opened another Pro account with a single team member. I have changed my email address in the old account and used it in the new one. But now I can't access my new account with the GSuite login. When I log in, my old, expired account appears.

Please advise on how to completely delete my expired account?

Andres D'Andrea

Hello @eb welcome to the community!

Please check the instructions provided in this link for unlinking your Google Single Sign On from the old account:

https://community.meister.co/discussion/comment/1387#Comment_1387

After unlinking Google, you should be able to re-link it to your new Meister accounts, and delete the old MindMeister account following the instructions in this link.

I hope this helps.

Best regards.

Andrés D'Andrea.

eb

Resolved. Thank you!