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Ask the Community
Maps not saving
Douzils Getonamie
EN Basic Posts: 1 New Here
I've been using mindmeister for a few months now and it's been 3 times that my backup has not been taken into account after entire evenings of disappointed work.
Is there a way to resolve this problem?
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Answers
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I'm sorry to hear about the troubles you've been experiencing with the backup process on MindMeister.
To address and resolve the backup issue, please try the following steps:
- Check Your Internet Connection: A stable connection is crucial for automatic backups. Please verify your internet stability, especially when you’re working for extended periods.
- Clear Browser Cache: Sometimes, clearing your browser's cache can resolve issues with web-based applications not functioning correctly.
- Update Browser and MindMeister: Ensure that you are using the latest version of your browser or, if you work on a mobile app, the MindMeister app is updated to its latest version.
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My work isn't being saved, I'm very upset... I've already done everything mentioned in the post and it doesn't help... disappointed
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