How to fix error when embedding a mind map?

Muhammad Omer
Muhammad Omer EN Basic Posts: 1 Beginner
edited July 2023 in Ask the Community

I have a mind map that I'm trying to embedd on https://lms.alliedc.com.

I get an error saying "mindmeister.com refused to connect"

The embed code generated by the UI is:

<div><iframe width="600" height="400" frameBorder="0" src="https://www.mindmeister.com/maps/public_map_shell/2684839272/allied?width=600&height=400&z=auto&no_share=1&no_logo=1" scrolling="no" style="overflow:hidden;margin-bottom:5px">Your browser is not able to display frames. Please visit <a href="https://www.mindmeister.com/2684839272/allied" target="_blank">Allied</a> on MindMeister.</iframe></div>

I copied it exactly in my wordpress editor > Text window as instructed but got this error.

Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,009 Community Admin
    Answer ✓

    Have you added mindmeister.com to your site's list of trusted domains? This could be causing the error… I'll investigate internally as well!

Answers

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,688 Community Admin

    Hi @Muhammad Omer,

    Have you previously embedded mind maps on https://lms.alliedc.com. ?

    Please clear cookies and cache, try in Incognito mode and log out and back in again.

    Let me know if the issue persists.

    Best,

  • Steve Siddals
    Steve Siddals EN Basic Posts: 1 New Here
    edited March 29

    I'm having the same problem, getting this error using the HTML code below. Interestingly, if I'm logged in with my mindmeister account in a different tab, it works perfectly, but that means that everyone else using the website with the embedding will just see the error message. The mind map is published, publicly available with Allow copy and export selected.

    Any ideas would be much appreciated!

    image.png

    <div><iframe width="600" height="400" frameBorder="0" src="https://www.mindmeister.com/maps/public_map_shell/3289590505/real-life-experiences-of-generative-ai-chatbots-for-mental-health?width=600&height=400&z=auto&no_share=1&no_logo=1" scrolling="no" style="overflow:hidden;margin-bottom:5px">Your browser is not able to display frames. Please visit <a href="https://www.mindmeister.com/3289590505/real-life-experiences-of-generative-ai-chatbots-for-mental-health" target="_blank">Real-life experiences of generative AI chatbots for mental health</a> on MindMeister.</iframe></div>

  • Lars Hennig
    Lars Hennig DE Basic Posts: 3 Beginner
    edited March 30

    I am having the same problem and a bit more: neither the embbeded mindmap nor the public link is working.

    The problem exists in Google Chrome, Firefox and Edge, and only when I am NOT logged into mindmeister.

    Error Message for the embedded Code:src="https://www.mindmeister.com/maps/public_map_shell/3653391021/hennig-ai-die-navigationskarte-f-r-generative-k-nstliche-intelligenz-v1-3-1?width=600&height=400&z=auto&no_share=1&no_logo=1" :

    image.png

    Error message for the public link https://www.mindmeister.com/3653391021/hennig-ai-die-navigationskarte-f-r-generative-k-nstliche-intelligenz-v1-3-1

    redirects me here:

    image.png

    The shared link https://mm.tt/app/map/3653391021?t=PaS34BYcY6 redirects me here:

    image.png

    So I assume that for now for some reason one needs to have a mindmeister account to be able to see a published mindmap?

    This came out of no-where and is destroying my currently published map, can you please fix this?

    Best

    Lars

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