Shared Mind Map Not Visible to Others – Is This a Bug?

Den Son
Den Son EN Basic Posts: 2 Beginner
in Ask the Community

Hi everyone,
I’m having trouble sharing mind maps with others. Even when I click “Share” and set the visibility to "Anyone can view," the other person still can’t access or see the map.
The same issue happens in reverse—when someone shares a mind map with me, I can’t view it either.

Has anyone else experienced this?
Is this a known bug, or am I missing something in the settings?
Would really appreciate any advice or solutions!

Thanks in advance!

Best Answer

  • Cornelia Patscheider
    Cornelia Patscheider Admin, Moderator, MeisterLobster, EN Business Posts: 1,291 Community Admin
    Answer ✓

    Hi @Den Son and @Lars Hennig

    I am sorry that you faced this unexpected behavior, I can understand how frustrating this must be. This bug war reported by multiple users and the MindMeister team looked into it and made some changes. It should now work again. I hope that helps :)

Answers

  • Lars Hennig
    Lars Hennig DE Basic Posts: 2 Beginner

    Hi, I have currently the same issues, it seems that published mind maps are not working anymore, only if you are logged in into mindmeister.

  • Den Son
    Den Son EN Basic Posts: 2 Beginner

    @Lars Hennig

    Thank you for your comment. In my case, both I and the other person are logged in. We’re also using the upgraded paid version, but we still can’t share or access each other’s mind maps…　

Free Online Courses:


Agile Task Management Team Management Course

Categories