My previous versions are inaccesible

Olga Tarasenko
Olga Tarasenko EN Basic Posts: 4 Beginner
in Ask the Community

I just upgraded to Personal plan so that I could restore one of two my maps to a previous version.

But now I see that all the previous versions are gone!

Is it possible to get access to the previous versions of the two documents I have and paid for?

Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,009 Community Admin
    Answer ✓

    Hi Olga, I've forwarded your request to our support team, who will get in touch with you ASAP to recover your content!

    Best,

    Andrew

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