How to solve Push notifications not showing?

assaf aman · June 2023

Hi

Im trying to change notification settings, for example to get notified day before due date. No matter what I do it doesn't work. The push notifications options does not appear at all.

I've verified that the tasks are assigned to me and have a due date.

I've verified that notifications are enabled for the app under phone settings. Xiaomi 11T, Android 13

Andrew Lapidus · June 2023

Thanks for the tag, @Joerg Koper! Our Support Team has accessed your account and will do some investigations, @assaf aman - expect to hear from them via e-mail ASAP, and please let us know what you discover!

Best,

Andrew

Joerg Koper · June 2023

Hi @Assaf aman and welcome to the community 👋🙂

Have you enabled the appropriate settings in MeisterTask too?

Best, Jörg

assaf aman · June 2023

https://community.meister.co/discussion/comment/5104#Comment_5104

Hi yes I enabled settings

Screenshot_2023-06-02-14-39-42-082_com.meisterlabs.meistertask.native.jpg

However, I also followed the link you sent and it appears that for some reason, my menu doesn't look the same.

This is from the link you sent

Screenshot_2023-06-02-14-41-12-722_com.android.chrome.jpg

And this is what I get when I click on my avatar

Screenshot_2023-06-02-14-40-53-788_com.meisterlabs.meistertask.native.jpg

Joerg Koper · June 2023

Hi @assaf aman,

please try to enter the MeisterTask settings page via a regular web browser. Not via mobile device. You will have more options, when you're logged in via web browser 👍️

Best, Jörg