[RESOLVED] Centering mind map export pdf

2»

Answers

  • Rainer
    Rainer DE Basic Posts: 9 Beginner

    Hi all,
    please don`t put ChatGPT into play and enhance the problem complexity.

    Some advice of 25 years of developing experience:
    because export features (at least regarding PDF) where useable before, you probably a) are using the API of your PDF-Framework different, b) changed configuration files of your PDF-Framework, or c) switched to a newer Version of your PDF-Framework or changed your Framework to a different vendor altogether.

    First things first: use your version control (git) to undo the problem by setting your PDF-regarding code to a timestamp where it worked. THAT is a matter of few hours - minutes regarding git and hours to run your test-suit and deploy the new build version. And THEN you got all the time of the world because it is not affecting users anymore.

    So i will ask again: why isn´t that fixed within 30 days now?

    Sorry, but i would not be so angry if the export of images or ppt would be useable. But right now i am completely depending on you and have to delay and let down my own customers.

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,676 Community Admin

    @Rainer,

    A fix has been deployed:

    Please let me know if the issue persists.

    Best,

  • Olaf Müller-Michaels
    Olaf Müller-Michaels DE Basic Posts: 2 Beginner

    Dear Misa,

    For me it is still not working. I attach the result of my export.

    Best regards

    Olaf Müller-Michaels

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,676 Community Admin

    Hi @Olaf Müller-Michaels - Oh no!

    I've shared this with the devs, and they're already deploying a second part to the fix. I'll let you know when you should check again. Shouldn't be long!

    Best,

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,676 Community Admin

    @Olaf Müller-Michaels - Could you please refresh and try now?

  • Olaf Müller-Michaels
    Olaf Müller-Michaels DE Basic Posts: 2 Beginner

    This map now works! Hope that this is fixing it for other maps, too.

  • Rainer
    Rainer DE Basic Posts: 9 Beginner

    Nope. It works once.

    Problem #1: I have to close my crome tab and open mindmeister in a new tab - to export anoter pdf. Then i have to close again. This is with a small Map of around 20 leafs.

    Problem #2: A mind map with around 40 leafs and 8 videolinks included can´t be exportet using A4 format.
    ⇒ status code 524 (A Timeout Occurred)

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,676 Community Admin

    @Rainer Please can you send me the name of map with problem 2 and enable support access to your account?

  • Rainer
    Rainer DE Basic Posts: 9 Beginner

    @Misa

    Support access is granted.

    Map is located here: Meine Maps\Seminare\KI und ChatGPT - Grundlagen\ MMs für Präsentationen\ 2. KI-Tools im Überblick

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,676 Community Admin

    @Rainer thanks for that. i've passed your request to support and explained the context above. somebody will be in touch with you via email shortly.

    best,

    Miša

  • Judi
    Judi EN Basic Posts: 10 Beginner
    edited August 2023

    Hello,

    sorry, but you can have 25 years of development experience and if a system has to use earlier versions then you haven't understood anything about coding and development !

  • Judi
    Judi EN Basic Posts: 10 Beginner

    Hi @Andrew Lapidus and @Miša Hennin

    Thank you 2 and your development teams! You're a lifesaver for my "psychodynamics of work" revisions !

    I was able to re-edit 2 cards without any problems and I'll be able to rework them to simplify them !
    If I find any other problems, I'll let you know !

    Thank you very much and have a nice day !

  • Diego Sócrates
    Diego Sócrates EN Basic Posts: 8 Beginner
    edited August 2023

    Hello  @Miša Hennin and @Andrew Lapidus
    Thanks for solving it for us.