Ask the Community
Ask the Community
Why can't I access my annual plan?
Vanessa
EN Basic Posts: 1 New Here
I upgraded to annual plan 1 month ago now I can't access my maps because it says it's free basic plan
0
Best Answer
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Hi @Vanessa,
Sorry about this! I'm not totally sure what's going on, but support will expedite your ticket and be in touch via email tomorrow.
(Today there's a holiday in Austria!)
Thanks for your patience and looking forward to having this resolved tomorrow.
Best,
0
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