Beta Test MeisterTask's New Mobile Sync System

Andrew Lapidus
Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,008 Community Admin
edited October 2023 in Announcements & Updates
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Update (October 3, 2023):

The new sync system has been released to production and this beta session is closed. If you are still having synchronization issues, please reach out to our support team.

Best,

Andrew

___

Original Post:

👋 Hello to our MeisterTask Beta Testing Community!

Our MeisterTask mobile developers are looking for users interested in testing and providing feedback for the new MeisterTask Mobile Sync System on iOS and Android.

Interested? Click here to learn how you can install the new sync system (beta) on your device.

Screenshot 2023-05-19 at 10.46.21.png

This update is particularly relevant for users who have previously had issues syncing the MeisterTask web app with their mobile device. When providing feedback to our team, be sure to not only report any bugs/issues you find, but also to let us know whether the speed/accuracy of synced data meets your expectations.

🐛 Current Known iOS issues:

* Attachments can't be downloaded, Image previews are not shown
* Project-groups are always expanded and the user is unable to collapse them.
* Task move in other projects are not always reflected in the source project.
* Project "Refreshing" spinner does not show for projects where the user does not have write access.
* Background changes of the dashboard and projects are not synchronized
* Guest Tasks can't be modified

As always, feedback for our developers can be left in the comments below or reported to beta@meisterlabs.com.

Happy testing!

Best,

Andrew

Tagged:

Comments

  • Katja Ferreira Torres
    Katja Ferreira Torres MT Tester, DE Business Posts: 22 Active Contributor

    Checklisteneinträge auf dem IPad und auch auf dem Handy verschwinden nach wenigen Sekunden. Werden nicht übernommen und nicht synchronisiert.

    Checklist entries on the iPad and also on the mobile phone disappear after a few seconds. Will not be taken over and will not be synchronised.

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,676 Community Admin

    Hi @Katja Ferreira Torres - thanks for reaching out. Is this the case in the new beta version linked above?

    Best,

    Miša

  • Katja Ferreira Torres
    Katja Ferreira Torres MT Tester, DE Business Posts: 22 Active Contributor

    Hello, yes, it's the beta version. Both on the mobile phone and on the tablet.
    Katja

  • Katja Ferreira Torres
    Katja Ferreira Torres MT Tester, DE Business Posts: 22 Active Contributor

    Guten Morgen,

    in der mobilen Beta-Version kann ich innerhalb eine Aufgabe keinen neuen PIN anlegen. Dieser verschwindet nach wenigen Sekunden und ist auch nicht über das Dashboard sichtbar.

    Auch wenn ich auf dem Dashboard einen neuen PIN anlegen möchte, verschwindet dieser nach wenigen Sekunden.

    Viele Grüße Katja

    …

    Good morning,

    In the mobile beta version, I cannot create a new PIN within a task. This disappears after a few seconds and is also not visible via the dashboard.

    Even if I want to create a new PIN on the dashboard, it disappears after a few seconds.

    Best regards, Katja

    IMG_5046.jpeg
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    IMG_5045.jpeg

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,008 Community Admin

    Hallo Katje - Danke, dass Du Dich gemeldet hast! Ich habe diese Probleme direkt an unser Mobilteam weitergeleitet (beta@meisterlabs.com). Wir arbeiten daran, die Ursache zu finden und so schnell wie möglich eine Lösung zu implementieren.

    Best,

    Andrew

  • Chris Cunliffe
    Chris Cunliffe MT Tester, EN Business Posts: 65 Star Contributor

    Hi @Andrew Lapidus

    I haven't had much opportunity to test this but was running an errand for my wife at the weekend and had a checklist open on my phone. When I returned home the checklist on my laptop had updated. Not sure if this was happening "live" but was virtually instantaneous upon my arrival home if not.

    If the updates were "live" this would be an awesome feature and can see many uses for it. Tasks updating live when in the fields with clients, add in an automation or two and workflows could be kicked off whilst "out of the office".

    I will get someone to watch my laptop next time I am out just to confirm, unless you can confirm if this is the idea.

    Chris

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,008 Community Admin
    https://community.meister.co/discussion/comment/6818#Comment_6818

    Hi Chris! Yes! This is exactly the idea :D Happy to hear the sync has been working well for you 🙌

    We've actually just shipped the above beta version to production, so it should already be live on your device. Great to hear the positive feedback! :D

    Best,

    Andrew

  • Rasmus Nielsen
    Rasmus Nielsen EN Basic Posts: 7 Beginner

    The iOS beta version does NOT solve the sync problem. I have still problems with syncing.

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,008 Community Admin

    Hi @Rasmus Nielsen — To activate the new sync system, you may need to:

    1. uninstall/reinstall the app

    2. log out/log in to the app

    In any case, I've forwarded your case to our support team, who will reach out ASAP via e-mail to look at your account in-depth.

    Best,

    Andrew

    https://community.meister.co/discussion/comment/7223#Comment_7223

  • blabling2
    blabling2 EN Free Trial Posts: 1 New Here

     I have still problems with syncing.

    https://connect-4.io/

  • Unknown
    Unknown
    edited December 2023
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