Constantly getting 'unhandles response' error bugs

Dan Nash
Dan Nash EN Basic Posts: 4 Beginner

I constantly get these error messages and the last steps I do are the deleted and I have to repeat. Annoying to the point I'm considering leaving

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,343 Community Admin
    Answer ✓

    Hi @Dan,

    I'm afraid this is a current bug we are aware of. I've informed the devs that you are an affected user and will update you here with what I learn.

    I'm sorry for the inconvenience.

    Best,

    Miša

Answers

  • Dan Nash
    Dan Nash EN Basic Posts: 4 Beginner

    It's been going on for months and also combined with being really fiddly to move around sections and often screen slowing down so that's not good enough for me - I'm paying for a service that doesn't work properly. Will start looking into alternatives

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,343 Community Admin

    @Dan,

    I understand. I'm sorry - We've had a few complaints about this but didn't know it'd been ongoing for months.

    Devs already got back to me and said they might have a fix.

    I'll let you know what happens.

    Best,

  • Dan Nash
    Dan Nash EN Basic Posts: 4 Beginner

    Is there anyone I can follow up with directly as I'm not super happy about paying for a service that doesn't work correct at the moment, thanks.

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,343 Community Admin

    I have referred your request to our support team. Somebody will be in touch with you via email shortly.

    Best,

  • Marc Batliner
    Marc Batliner DE Basic Posts: 2 New Here

    I am having the exactly some issues with my account for months. Error messages (e. g. Unhandled response status 503) show up. The last steps I did are deleted and I have to repeat them.

    I have been a happy customer and I did a lot of referrals with my friends and collegues to use mindmeister.com. However, it does not make sense for me to keep on to me subscription to mindmeister.com if the errors keep on showing up.

    Please get back to me with a solution asap. Thank you.

    Best regards, Marc

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,343 Community Admin

    @Marc Batliner

    I'm sorry to hear this! I have referred your request to our support team. Somebody will be in touch with you via email shortly.

    Best,

  • Marc Batliner
    Marc Batliner DE Basic Posts: 2 New Here

    Thank you very much Misa - good to hear.

    Best regards,

    Marc

  • Dan Nash
    Dan Nash EN Basic Posts: 4 Beginner
  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,343 Community Admin

    Hi Dan,

    Sorry about that. Someone from our support team is about to reach out to you via email.

    Best,

    Miša