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    [RESOLVED] Screen Rendering Issues when right clicking Show Detail and changing level

    EN Basic Posts: 5 New Here
    edited April 2024 in Ask the Community

    Hi all, any one else experiencing the same i.e. Screen Rendering Issues when right clicking Show Detail and going From Level 2 to Level 1.

    Screenshot 2024-03-20 140120.png

    I use the associated shortcut (i.e. alt + 1) to this extensively so its a bit of a problemo !

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    Best Answer

    • Admin, MeisterLobster, EN Business Posts: 1,688 Community Admin
      Answer ✓

      Hi all,

      The fix for this has just been released!!

      Sorry for the time this took.

      Best,

      Miša

    Answers

    • Admin, MeisterLobster, EN Business Posts: 1,688 Community Admin

      Hey Jason,

      This looks strange! Thanks for the screenshot.

      Could you please try standard troubleshooting:

      • Delete cookies + cache
      • Make sure browser + device is up to date
      • Log out and log back in

      Please let me know if the issue persists. Does it occur on all maps or just one?

      Best,

    • EN Basic Posts: 1 New Here

      I have the same problem, please let me know how to fix this problem. I have tried the following, but it did not solve the problem.

      • Delete cookies + cache
      • Make sure browser + device is up to date
      • Log out and log back in
    • EN Basic Posts: 5 New Here


      Miša Hennin      , I have tried that and with different browsers and the problem remains !

    • Admin, MeisterLobster, EN Business Posts: 1,688 Community Admin

      Hey Yuta and Jason,

      Thanks for the info. I can confirm this is a current bug, and we can reproduce it on our end.

      I've opened a task with our devs and will update this thread when I find out more.

      Best,

    • EN Basic Posts: 5 New Here

      Hi Miša Hennin, any idea when this will get into the devs workstream as its causing me some inefficiencies in my workflow ?

    • Admin, MeisterLobster, EN Business Posts: 1,688 Community Admin

      Hi Jason,

      I'll let you know as soon as I find out.

      In the meantime, collapsing topics manually should work (although I know it is less efficient).

      Best,

    • EN Basic Posts: 17 Beginner

      I have the same bug… And it is making me crazy for some weeks now :-(

      Yet another regression of the software. It is not the first time.

    • EN Basic Posts: 5 New Here

      Yes, a rather obvious miss IMO from the QA team ! and seemingly not considered important enough to get an eta for resolution - I'll give it a couple of weeks and then go back to using Miro instead..

    • Admin, MeisterLobster, EN Business Posts: 1,688 Community Admin

      I'll try to get an update from devs asap - I'm sorry for the delay here.

      Please try collapsing topics manually in the meantime.

    • EN Basic Posts: 5 New Here

      Thank you, I'd hope that getting an update from the devs is pretty straight forward and that they'd want to fix this - especially given this is a pretty obvious regression miss!

      Of course, I am aware that I can do this manually but I have many many topics within topics and so that workaround is not helpful for my use case.

    • EN Basic Posts: 17 Beginner

      Yes, same for me, doing it manually makes it very hard to use, particularly during meetings when it needs to go fast.

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