Why is the first character always not in Japanese and others are?

DAIKI

I'm trying to enter text in Mindmeister, but the first character is always not in Japanese.
I don't know where to start to make inquiries.
What should I do?

マインドマイスターで文字の入力をしていますが必ず最初の文字は日本語になりません。

問い合わせもどこからすればいいかわからないです

どうすればいいでしょうか？

Joerg Koper

Hi @DAIKI and welcome to the community 👋🙂

Have you tried logging out of MindMeister, clearing your browser cache, and logging back in? I'll get @Andrew Lapidus and @Miša Hennin on board just in case. It could also be that a small bug has crept in 😉

Best, Jörg

___

こんにちは @DAIKI さん、コミュニティへようこそ👋🙂 MindMeisterからログアウトして、ブラウザのキャッシュをクリアして、再度ログインしてみましたか？念のため、Andrew LapidusとMiša Henninに頼んでおきます。小さなバグが忍び込んでいる可能性もあります😉

ベスト、イェルク

Miša Hennin

Hi @DAIKI,

Thanks for reaching out! This sounds like odd behaviour.

Could you try clearing your browser cache/trying the same action in private mode? If it still doesn't work, a screen recording and your browser/system information might help us investigate this issue further.

Best,

Miša

DAIKI

キャッシュとは何のことでしょうか？

Miša Hennin

Hi @DAIKI,

You can find information on how to delete cookies and cache here: https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

Best,

Miša