Why Does Using Control Keys and Arrows Only Work to Demote?

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Wes Ooby
Wes Ooby EN Basic Posts: 4 Beginner
edited April 2023 in Ask the Community

Hi,

Using control key and arrow up or down should promote or demote entries. Only works with control arrow down / demote.

User guide says contradictory things - in one place control arrow up, in another control arrow left to promote.

Neither works.

How can you prmote and entry via the keyboard?

Thanks,

Trip

Best Answer

  • Admin BSF.company
    Admin BSF.company International Partner, MT Tester, EN Business Posts: 487 Community Leader
    edited April 2023 Answer ✓
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    Hello @Triplogunderbon I just recorded this short demo video where I show you how I move topics around.

    Note that the black bar at the bottom of the screen shows my key presses in real time, for you to have a reference of what I'm doing on my keyboard.

    I hope this helps clarify your doubts.

    Best regards.

    Andres

    Note: I could not view your mind map because it's set as "private".

    Follow me on LinkedIn and:

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Answers

  • Admin BSF.company
    Admin BSF.company International Partner, MT Tester, EN Business Posts: 487 Community Leader
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    Hello @Triplogunderbon welcome to the community.

    The only references I found about the arrow keys were regarding navigation.

    I'm not sure what you mean by "promoting" a topic, but I'll leave in the following line a link to all the keyboard shortcuts available for you: MindMeister Keyboard Shortcuts

    I hope this helps, best regards.

    Andrés D'Andrea.

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  • Admin BSF.company
    Admin BSF.company International Partner, MT Tester, EN Business Posts: 487 Community Leader
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    Hello Trip, when you use the key combinations you pointed above you can re-order topics in your mind map, up or down.

    That's how it has been working all this time.

    Can you use those key bindings?

    Best regards,
    Andres

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  • Marlene Lechner
    Marlene Lechner Admin, MeisterLobster, EN Business Posts: 56 Success Manager
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    Hi @Triplogunderbon, thank you for your question!

    As @Andres D'Andrea has already mentioned in his previous answer, it should work to move your topics both up and down with these shortcuts. I just tried it out in one of my mind maps and it worked for me in both directions. Do you still experience issues with it @Triplogunderbon ?

    Best,
    Marlene

  • Admin BSF.company
    Admin BSF.company International Partner, MT Tester, EN Business Posts: 487 Community Leader
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    Hi, you're welcome @Triplogunderbon 🥳

    Best wishes!
    Andres

    Follow me on LinkedIn and:

    BSF.company - Digital Solutions For Your Business.

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