Why does the new editor slow down all browsers?

Michael Schwyn
Michael Schwyn EN Basic Posts: 3 Beginner
edited May 24 in Ask the Community

I'm using the free version of MindMeister since several years and was extremely satisfied with the product.

Since this week, the old editor isn't available for working anymore. Using the new editor is barely possible, the smallest action takes ages to be completed. I get each time the browser alert that MindMeister is slowing down the browser.

I tried Edge (Version 113.0.1774.35 64-bit), Chrome (Version 113.0.5672.127 64-bit) and Firefox (Version 102.11.0esr 64-bit), all three have the same problem.

Any specific reason for this?

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Best Answers

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster Posts: 695 Community Admin
    Answer ✓

    Hi @Mike,

    Sorry to hear this! There aren’t any browser-related issues but there are a few open performance issues for maps that were converted. I’ve just checked your account and you should still have access to the old editor. Check out this post to find out how:

    https://community.meister.co/discussion/827/is-the-old-editor-still-available

    I hope this helps a bit!

    Best,

    Misa

  • Greg Ray
    Greg Ray EN Basic Posts: 11 Beginner
    Answer ✓

    @Mike I would also suggest that you clear your browser's Mindmeister data storage/cookies. Sometimes this helps.

Answers

  • Joerg Koper
    Joerg Koper EN Basic, DACH Partner, MT Tester Posts: 662 Community Leader

    Hi @Mike and welcome to the community 👋🙂

    I have informed the Meister team about your feedback, and I'm sure, they will get back to you as soon as possible.

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MindMeister und MeisterNote gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.

  • Michael Schwyn
    Michael Schwyn EN Basic Posts: 3 Beginner

    @Greg Ray : Thanks for the hint. I configured my browser by default to empty data storage / cookies when I close the browser. This specifically to avoid such problems.

  • Michael Schwyn
    Michael Schwyn EN Basic Posts: 3 Beginner
    https://community.meister.co/discussion/comment/4937#Comment_4937

    Thanks for the information. Problem I have is that since approx. 22.05.23, I only can read access my map with the old editor…

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