Is anybody having any problems with rendering on Exports?

Rajeth

Until last week, my map Export to PDF rendered the mindmap WYSIWYG but as of Monday this week (25 September 2023) all exports are rendering randomly.

Andrew Lapidus

Hi all — we haven't seen any widespread reporting of this bug, but the fact that two users who are experiencing a similar issue makes me think it may be more widespread than first thought. Our team is investigating and I will keep this thread updated!

Best,

Andrew

Hpj

Last week everything was fine.

Joerg Koper

Hi @Hpj and welcome to the community 👋🙂

. . .whoops, that looks weird 👀

• Which browser did you use?
• And have you tried to export the map in a different browser?

Would be great if you could provide us with this information. Sometimes it also helps to re-log-in. Especially after updates.

Best, Jörg

Joerg Koper

Hi @Rajeth and welcome to the community 👋🙂

Please have a look at this answer to a similar question. Maybe it helps. Please provide us with the same information, asked there. I'm sure, the team will try to help you as quick as possible 👍️

Best, Jörg

Hpj

I use Chrome, but I tried it on Firefox and the mobile app as well. It still keeps cutting the image.

https://community.meister.co/discussion/comment/7143#Comment_7143

Joerg Koper

https://community.meister.co/discussion/comment/7145#Comment_7145

Thanks for the information. I will try to get the Meister-Team aboard.

Hpj

Thanks👍️