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[SOLVED] Mobile App keeps crashing at map listing

theowest
theowest Unconfirmed, Member Posts: 10 Beginner
edited November 2022 in Ask the Community

I think I have too many mind maps. Why does a list of mindmap have to be so resource-intensive?

My phone is new and has 12 GB of RAM, which is more than what my laptop has and that thing can easily handle it.

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Best Answer

  • Miša
    Miša Admin, MeisterLobster Posts: 339 Community Admin
    Answer ✓

    Hey @theowest!

    Hm… it definitely couldn’t be that you have too many maps, we’ve tested accounts with 100s of maps and on much older phones.

    You could try some basic phone troubleshooting such as restarting the phone, reinstalling the app etc., updating app/ operating system.

    If you have an android, this post might also help or be explaining the same experience?

    Let me know if this keeps happening!

    Best,

    Miša

Answers

  • theowest
    theowest Unconfirmed, Member Posts: 10 Beginner
    edited November 2022

    yes, but are they as big as mine?


    the problem with the crashing only started when I finished one of my biggest mindmaps.

  • Miša
    Miša Admin, MeisterLobster Posts: 339 Community Admin

    Hey!

    We have tested both big and small yes and haven't found any issues.

    Best,

  • theowest
    theowest Unconfirmed, Member Posts: 10 Beginner

    Alright so I reinstalled the app and it works fine now. 😅

  • Miša
    Miša Admin, MeisterLobster Posts: 339 Community Admin

    Amazing news! I'm really pleased to hear it 😁. Let me know if I can help with anything else.