Why does MindMeister crash when I create large-volume mind maps?

When I create large-volume smartcads, the system loads for a long time and crashes. Is this a problem with MindMeister? Or my network?
Best Answer
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Hey @[email protected] and welcome!
MindMeister should be able to handle incredibly big maps without crashing (and a large volume of different maps). We've tested accounts with 100s of maps and it's always been fine.
Are you using your phone or laptop?
You could try some basic phone/laptop troubleshooting such as restarting the phone/ laptop, clearing cookies, cache, history, reinstalling the app etc., updating app/ operating system.
If you have an android, this post might also help or be explaining the same experience?
Let me know if this keeps happening!
Best,
Miša
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Answers
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Thank you for your answer. I have problems when I use the web version of MindMeister (on the PC). But there are no problems when I use "Safari" on iPad.
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Hi!
Thanks for the info. This may have something to do with the PC if it is an older model or not very powerful. You could try using a different browser in your PC?
Alternatively, you can split big maps into smaller ones.
Best,
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I tried to work on another PC and used other brousers (Opera, Mozila firefox, google chrome), but the situation has not changed.
I recorded a video with processor usage. For some reason, the mindmeister uses only one core
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Hi!
thanks for the info. I've messaged you privately as this seems to be an issue related to your account.
Best,
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