[KNOWN ISSUE] Why is the iOS App not refreshing?
I have made updates this morning via the website, mainly moving tasks into new columns but checking on mobile a few hours later they don’t appear to move. There’s no way I can refresh the mobile app unless someone knows how?
Im on the latest version
Thanks for reaching out @Rooster McNugget.
I’ve just spoken to the team and they’re aware of this issue with sync. They’re currently working on resolving it with a new release 😀.
Sorry to hear you're experiencing sync issues.
You can try and trigger manual sync by following the step-by-step guide here: https://support.meistertask.com/hc/en-us/articles/4428498458130-Troubleshooting-Synchronization-Issues-on-iOS.
Please let me know if this helps!
I have this issue too. The sync works for a few days and after them it's not working anymore. At the moment I sign out the mobile app every time i use it and sign in again befor using it.
I would be happy too if you guys could fix this issue asap.
The impossible does not exist! The solution has just not been found yet!0
Thank you for the recommended way of refreshing. I will try that next time I make updates on the web app to see if it helps.
As a recommendation, I think you just need a refresh option/icon or if you hold and swipe down in the app it refreshes that specific project?1