How can I update billing address and re-issue an invoice with the correct address?
Hello,
I just subscribed today to Mindmeister (Personal plan). When I entered my billing address, I made a mistake.
Here are my questions:
1. I would like to know if it is possible to re-issue an invoice with the correct billing
address.
2. On my account when I try to change my billing address
https://accounts.meister.co/billing/address/edit, I get an error (error 500).
Can I contact someone at Mindmeister directly to solve these problems? If so, how?
Best Answer
-
Yes! You should hear from them shortly via e-mail (using the same e-mail address as your community account.) Please me a DM if you don't hear anything!
1
Answers
-
Hi @STA , thanks for reaching out! I've forwarded your request to our support team, who can update your billing address and reissue an invoice ASAP!
Best,
Andrew
2 -
Thanks @Andrew Lapidus.
Will the support team contact me directly by e-mail ?
0 -
I'm writing my feedback here.
Support contacted me and they were able to respond to my request. Fast and efficient.
1 -
0
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