[CURRENT BUG] Esportazione come immagine (export as image)

Luisa
Luisa EN Basic Posts: 4 New Here
edited October 2023 in Ask the Community

Quando esporto le mappe in JPG o NPG hanno una definizione molto bassa. Come posso esportare con una buona risoluzione?

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Ambassador Posts: 1,245 Community Admin
    Answer ✓

    Thanks for your help here, Jörg. This seems to be a bug.

    Please provide us with the following information:

    • Device details for your computer:
      • Used browser including version number (instructions here)
      • Operating System including version number (instructions here)
    • Please enable support access. (instructions here)

    Finally, does this happen with all maps? If not, please share the name of the affected map.

    This info from you each will help us investigate the cause!

    Best,

Answers

  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business Posts: 1,334 Community Leader

    Hi @Luisa and welcome to the community ??

    Do you have a paid plan? That is needed for an export of your mind maps.

    Normally, the export is in a very high quality because MindMeister renders the mind maps into vector graphics.

    The quality of images is always the same, as it was imported. MindMeister can't upscale or correct the quality of imported images.

    Best, Jörg

    ___

    Tradotto da una macchina:

    Hai un piano a pagamento? È necessario per l'esportazione delle mappe mentali.

    Normalmente l'esportazione ha una qualità molto elevata, perché MindMeister esegue il rendering delle mappe mentali in grafica vettoriale.

    La qualità delle immagini è sempre la stessa, così come è stata importata. MindMeister non è in grado di scalare o correggere la qualità delle immagini importate.

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.

  • Luisa
    Luisa EN Basic Posts: 4 New Here

    ho un abbonamento pro (vedi allegato) allego inoltre il file immagine salvato, per mostare come viene.

    Grazie

    Luisa

  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business Posts: 1,334 Community Leader
    edited October 2023

    Hi Luisa,

    thanks for the information and picture. The preview looks indeed a bit odd, but when I click on the image, and it gets his full size, I see this (in my eyes acceptable) picture quality:

    If you need to export the mind map in high-resolution quality for further designing in a professional software like Adobe InDesign, Illustrator or any open-source-based software, I recommend exporting it as a PDF file.

    In this case, you'll get a vectorised and fully scalable PDF mind map that you can import into such programs. It will then be fully designable with corresponding high-resolution file export features.

    If you prefer an easy to handle and cloud based alternative, you can of course work with exported PDF mind maps in Canva too ?

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.

  • Luisa
    Luisa EN Basic Posts: 4 New Here

    Buonasera,

    Io quando apro l'immagine in png, anche con diverse applicazioni, compare così.

    lo so in pdf viene meglio ma per inserire la mappa in un .doc o in google slide bisogna trasformala in immagine, un passaggio in più.

  • Luisa
    Luisa EN Basic Posts: 4 New Here
    • Chrome Versione 117.0.5938.149 (Build ufficiale) (a 64 bit)
    • Windows 11 Home
    • ACCESSO AL SUPPORTO CONSENTITO
    • succede con tutte le mappe

    grazie

  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business Posts: 1,334 Community Leader

    Good morning, Luisa ??

    The Team has updated the export yesterday, and it would be great if you could try to export the mind map once again. I hope the quality will be better. Please let us know about it ?️

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.