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How could I contact the billing support?
hi, I have tried many contacts, via email, and on Facebook, but still no one from this company is willing to get back to me. Is this a trustworthy software company? Could any one help me? Sam
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Moving a branch causes consistent errors (yet another example of unreliability of the tool)
I am simply moving a branch from one side of a map to another… and I get this error. (Consistently) and the comment about the team knowing about this made me laugh. I've had this before in other contexts… Lost faith in the tool: After previously losing a complete set of branches (and not seeing theim in the edit timeline),…
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MeisterTask projects don't show up in MindMeister
I have 2 projects created in MeisterTask. I am trying to make one of the topics in a MindMeister mindmap a task but when I try to do that it just offers me to go create projects in MindMeister. Why don't my created projects show up there as an option? Screenshot from MindMeister: Screenshot from MeisterTask: I am logged in…
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My Map Has Disappeared
I created a map on Friday, December 20th, and today, I tried to access it but cannot find it anywhere—not even in the trash. This is an important piece of content that I need, and it seems to have disappeared from my account. I have searched thoroughly but without success. Could you please help me recover it or guide me on…
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MEUS MAPAS ESTÃO SUMINDO
Essa é a SEGUNDA vez que eu crio um mapa com suor e dedicação e essa FERRAMENTA LIXO some com o meu mapa. E o pior: não consigo restaurar a versão e o suporte é tão lixo quanto a ferramenta… até hoje espero o tratamento de um ticket aberto há MESES. E o mais revoltante é ter que PAGAR para esse tipo de situação! E não me…
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Remove media icons
When I delete the media icon on the right it automatically removes the icon on the left. Is there a way to keep the icons on the left but remove the media icon on the right, the ones highlighted in yellow?
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My Map No Longer Uploads Files -- Why? Does Support Exist?
When I go to the Mindmeister forum it's all about giving Mindmeister ideas. How about making it easy to report a bug? I just want to upload a file to a map node like I used to be able to do. When I do it on my map it just hangs and never finished the upload.
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Where has the "Copy Text" feature gone?
I often want to copy the text of a branch to word for example. In the old look and feel, this was simple to do. Now I can't find it. Where has it gone please
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links and jump between multiple mind maps
Hello everyone, I'm just getting used to the combination of MeisterTask and MindMeister. I'm currently trying to map a multi-project management with it. I would love to jump back and forth between the maps and have also attached the links to the tasks. Unfortunately, a new window opens with every jump between maps. Can I…
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Data lost today
Hi, I lost some parts of my mindmaps today around 16:30 (french hour). It has been canceled. I tried to push "Back" but it seems impossible. Is it possible to have support to get it back ? Thank a lot Ovadia
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How can I restore missing/deleted work?
Hi. I am using Mind Maps for a school project. I really love it as a tool for organizing my ideas and research. While I was working a window popped up saying a problem occurred and to refresh the page. I did, and when the page showed up the Mind Map was completely blank. All that was there was the title as "My New Mind…
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Presentation mode
why do i see the images symbol in presentation mode (see attachments it is the red circled symbol)? How can i make the images symbol invisible in presentation mode?
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How to add list activities to idea in mind map
In editing mind maps I don't see the possibility of including a list of items or activities in an idea. is this possible?
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Duplicar Mapa Mental
Como posso duplicar um material que foi compartilhado comigo, mas que somente posso visualizar. Gostaria de duplicar para ter acesso e poder modificar na minha plataforma. É possível?
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MAPS DONT SAVING
The maps are simply not saving, it is disrespectful to the user to lose everything that was produced after 5 hours of production. is only whit me?
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MindMeister is deteriorating day by day, and I can prove it. I want my legacy maps back.
Good afternoon, I have been a loyal customer for years and primarily use MindMeister for my studies. Since being forced to switch from the legacy maps to the new ones, my productivity has significantly decreased, and each day brings a new bug. This week, the popup window for selecting emojis was reduced in size. The space…
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Lines to the left?
Dear Mindmeister,When I create points, they are automatically placed to the right of the subject. I also want lines to the left. How do I do that? Thank you very much, greetings Yvonne.
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Как увеличить шрифт во всей карте?
мм?
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Is there not a monthly subscription for this service?
Is there not a monthly subscription for this service? I am unable to expense annual/6 monthly subscriptions. Thanks in advance.
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Something went wrong
I received an error notification when trying to create a new mind map. What is the reason, and how can I fix it?
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What happened to HTML links as attachments?
Don't know when the change happened, but I cannot attach an HTML link as an attachment anymore. Very frustrating. As well as there is not customer support for this product. So I don't even know if I'm asking this question in the right area.
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Nao consigo ver meus MM no Aplicativo
Não consigo ver meus MM no Aplicativo, sou o plano pessoal, e não consigo ver nenhum trabalho meu pelo aplicativo, como devo fazer??? Sim, já atualizei Sim, já desistalei e instalei Sim, é o plano Pago (pessoal)
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When you turn a node into a task the ability to use TAB to create a child node stops working.
When you turn a node into a task the ability to use TAB to create a child node stops working. It starts to tab through the various available functions in the menu of actions , instead of actually creating a new node. Very annoying. Has anyone else seen this? A refresh of the webpage, seem to recover this annoying "feature"
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Old vs New redactor
Hello! I have been using the paid version of your product on a daily basis for about 10 years. I mainly take notes from lectures, training courses and books. I liked the simple and concise look of the old editor. That is why I did not want to switch to the new editor. Today I discovered that all my maps open only in the…
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Com Dolar acima de R$-6,00 - Poderiam liberar um desconto de Black Friday
Aos gestores da comunidade, esta cada dia mais complicado manter a assinatura do Meister Task para quem vive no Brasil , esperei um cupom de desconto na Black Friday e n"ao tive sucesso, fica meu apelo. Por favor nos ajudem com um desconto. Nesse momemto estou reduzindo membros da minha equipe e buscando uma alternativa…
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MY MIND HAS AN ERROR
Hi support! MY MIND HAS AN ERROR I can't edit or change my map location I have already deleted cookies from my browser and everything Call me for the whatsapp: +55(15)99697-9750 Thank you
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I have a ERROR
I have 2 works, and one of them works fine, but another one have a issue on the phone. But in my laptop everything is fine
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마인드마이스터에서 단축키를 본인이 직접 설정하는 방법은 없나요?
제가 이 생각을 하게 된 계기는 설명란에 특수문자를 쓰는데 오른쪽 쉽프트키를 누른 후 숫자를 누르면 계속 다른 화면이 나와 특수문자를 쓸 수 없기 때문이었습니다. 왼쪽 쉽프트키를 누른 후 숫자를 누르면 정상 작동되지만, 지금껏 오른쪽 쉽프트키를 누른 채 숫자를 눌러 불편하네요. 혹시 이런 단축키들을 본인이 설정하는 방법을 없을까요?
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Dashboard updated to new 2024 format... but it's very slow...
Hi all, Just looking for a solution to the new dashboard and its super laggy responsiveness to updates, navigation and workflow. When working in the new format, I noticed that the browser just times out and asks to either wait or leave the page. This has never happened before in the legacy version. Is there possibly a fix…
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Export text file - Help me please! Urgent
In my projects, I use it for project documentation and all items are documented in a meeting, which requires exporting as a text file to be included in the Service Order system. We lost this feature. Help!!! I was using the legacy map and the old editor, which allowed this export. I have been using this resource for 10…
