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Layout messed up by oversized text boxes
Some child boxes save with lots of extra white spaces which throw off the layout. I go back into my mind map, click the text so it auto resizes and it looks correct on my screen but when I export to PDF both the PDF and my mindmap revert to the incorrect/oversized child boxes. I'm on a PC using Chrome and have tried…
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Unable to undo after "Server Error" - How to restore?
I had accidentally deleted a handful of subtopics, but before I could undo, a pop-up came up with the message "System Error" and forced me to refresh the page. Is there any way for me to restore this without having to upgrade or retype all of my subtopics?
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Possible Bug: "Resource Not Found" Error
Hi, I'm new to MindMeister A big part of my map just got erased as I was adding a new topic, with the text "Resource not found" appearing at the bottom of the screen. I just have a basic account for now. But it's definitely a bug of the platform, so I want my map back ! Do you know how I can do ?
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[RESOLVED] Checklist items changed at random (iOS app)
Hi All, Meistertask 5.15.0 on iphone IOS 16.6 Checklist items mysteriously disappear and get replaced with a random other checklist item when I'm in a checklist and press "enter" on an active task… I've attached a screen capture… Any toughts? Greetings, Robert
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[CURRENT BUG] Why can't attachments can't be opend when imported from Trello? (Error)
I am thinking about using TaskMaster instead of Trello. After importing a project directly from Trello, all my attachments (pdf, png, other images / pictures) can not be opened. When trying to open pictures the error says: "Beim Laden der Anhangsvorschau ist ein Fehler aufgetreten." which mean error while loading the…
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Adding / Removing Users
I have a member of my team who tried signing up with 2 different email addresses and now our team is showing a duplicate with his name that I would like to remove. When I look at My Team only one of the users show up and there are some other's who are missing. How do I remove the duplicate and and the other users to My…
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Tasks disappear in Windows App after I disconnect internet
I was occasionally finding my tasks would be lost shortly after I entered them. I've think I've found the problem — it seems if you turn off your internet, then any newly created tasks will disappear after about 5 seconds. This is easy to reproduce. I can't find any discussion of this exact issue.
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[KNOWN BUG] Links not exported to Word docs
Hi there, the links from my maps dont get exported to the word documents… but this feature is essential to my work! I got told for nearly 6 weeks now, they would work on it and fix it, soon. I´m getting to fear, nobody will fix that…would´nt you guess the fix should be found, if someon with knowledge would really work on…
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❓Do You Have "Server Error" Message Every Morning on Desktop App?
Every morning when I start working if I've left MeisterTask open (the desktop app) I am greeted with a "server error" message on a blank white screen and I have to close the app and reopen it. It's not a huge issue, but one more step before I can start working. Anyone else experiencing this? MeisterTask Version 3.0.6…
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[CURRENT BUG] iPhone app is so buggy when handling Japanese text
I've been a Mindmeister user for quite sometime, and I like it. But, there's this bug which makes Mindmeister on iPhone or iPad almost unusable in Japanese. The iOS app doesn't show the entire text when showing the tree. When clicked, it shows the hidden part. Not all nodes are affected by this buggy behavior. Some of them…
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[RESOLVED] Connection error when logging in via the app (Macbook + Windows)
Hello, I ran into a problem logging in through the MeisterTask application for Windows 10 x 64, the problem is that when you try to log into your account, the "Check site connection security" window appears and nothing appears beyond this stage, it can stay in this state for a long time. But through a web browser (Google…
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Unable to save a full note in mind map - bug?
I have encountered an issue where I type a note, and when I press enter or click outside of the box to save it , the last words are automatically deleted and won't save. Can anyone help me solve this problem? I discovered that the part of text that caused the following characters disappear was: "0<F<1", everything after…
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Bugfix: Copying of one line and a blank line afterwards --> does not copy blank line
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Lost data - bug?
ACRESCENTEI MUITAS Informações ao meu mapa mental e simplesmente elas nao estao aqui, sou assinante.
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Mindmap refresh error when editing. Help!
Hi guys, how are you? I'm having a problem with MindMeister editing text, format, layout of my mind map and whenever I try to make any changes, this message appears: "We are very sorry. Our team is aware of the issue and working to resolve it. Please refresh the page." Is this happening to you too? I am not able to contact…
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Eu não consigo pagar o app (i can't pay for MindMeister)
Eu coloco o cartão, coloco o código de validação e identificação e simplesmente fica nessa tela de popup branca, não prossegue, assim não consigo pagar e fazer upgrade! I put the card, I put the validation and identification code and it just stays on this white popup screen, it doesn't proceed, so I can't pay and upgrade!
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Why do I get the spinning loading icon when trying to create a template?
Come across an issue where a template is not being created, and is perpetually in the "being created" mode; greyed out text and a spinning icon. Refreshing has not helped, and sometimes will make the whole thing disappear. When creating the template I followed these steps: Click the three dots on a page > selected create…
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[RESOLVED] Why does PNG export fail to export all branches? [PDF export almost gets it]
Title self explanatory. PNG export is the only reason I've upgraded. I am disappointed it's a broken feature. Found another topic saying to switch browsers. I've tested on Chrome, Firefox and Safari. Same results on 3 browsers. Running on MacOS M1 See pic for reference My guesses: The image export profile has a limit of…
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[RESOLVED] Task creation date mirrors "last modified" date
Hi, When I make changes to a task, the "Created" date and time is changed to match the "Updated" date.
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Undo bug -> forced reload -> loss of content -> workaround paywalled
I'm trying out MindMeister for the first time for about 30 minutes, on a Windows 11 PC running Brave browser (continuing after 10 minutes on an Android phone), and just had a terrible bug and content-loss situation. This is: An inability to undo deletion resulting in loss of data + A paywall restricting access to solution…
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[RESOLVED] Why can't I export Mind Maps to PDF on Google Chrome?
I am unable to save PDF's on Google Chrome. This bug has been here for over a week. Where can I report this bug?
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Why has the right sidebar disappeared? (old editor)
Using the old editor, suddently the right bar menu has disappeared. I cannot change anything neither add a new idea. I have a presentation tommorrow can you help me please !!! 😱
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Fehler bei E-Mail-Benachrichtigungen
Hallo Community, vielleicht komme ich ja hier weiter oder finde über diesen Weg Gehör bei Meister: seit längerem haben meine Kollegen und ich das Problem, dass unsere Benachrichtigungseinstellungen bei MeisterTask immer wieder entfernt werden. Wir haben den Fehler mehrfach gemeldet, nach langem Hin und Her im Dezember 22…
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Automationen - Titel lässt sich nicht umbenennen?
Beim erstellen einer Automation (Wiederkehrende Aufgabe) wird ja als Bezeichnung "Aufgabe" vorgeschlagen, sonst konnte man diese Feld überarbeiten. Beim Versuch heute eine neue wiederkehrende Aufgabe zu erstellen, musste ich feststellen, dass dies nun scheinbar nicht mehr geht. Ich kann alles umbenennen jedoch nicht den…
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What does 'mind map isn't in the correct for format' mean (iOS)?
I've just downloaded the app on my iphone (latest version of app) and I'm trying to view any of the Mindmaps I created on my desktop on the app. However I am getting the error message 'the data couldn't be read because it isn't in the correct format.' Why is this? Thanks in advance
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Why do I get an error when adding a link to a topic?
Im trying to add a link to a topic but whenever i enter it, it just brings me to an error in the mindmeister website, also im not able to remove the link in the topic as the reasource is unavaliable?
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Why did my mind map not save?
Hello, Yesterday I discovered Mind Meister and I spent half the day making a mind map, the tab was open the entire day and so there would have been plenty of time for the system to automatically save as stated on the About Page. However when I open the map again today an earlier version is only saved and I lost hours of…