Bug

Why Did my Map Folders Disappeared?
Folks, I use Mind Meister everyday. And since April 23th, 2025 (some days ago) all the folders have suddenly disappeared from my Mind Meister account. Now all my maps are "loose" on the home page. They used to be all organized in folders (most of them). I noticed something really strange apart of this: the left menu…
Bug: Website crashes on a wide-screen (900px and above)
This happens shortly after I subscribed to Pro plan. This is what happens: I tried to visit MindMeister homepage as usual, and it resulted in a "Something went wrong" error. I've cleared cookies & cache and changed browsers too. They didn't work. After that, I tried the browser's Responsive Design Mode and set the width to…
Automatic section change on iPhone
In the iPhone app, when I open a task, the section automatically changes after a second or so. Every time I open a task, I need to pay attention and cancel the change if necessary. Is this a bug, or is there a way to disable this behavior?
Is Meister down? I can't access my home page
For the past 4 days now, I have not had access to my home page, which means I can not access my maps. I am a teacher who unfortunately relies on this platform. Can anyone help? Support never answered my emails. I have tried everything, from resetting and updating my computer to using a different one. cleaning cookies. you…
"create task" within a Mind Map issue
Hello community, Has anyone experienced this issue? How did you resolve it? How can I get support for this? I've already created a project called "Test" on MeisterTask. However, when I'm on the MindMeister map and click on "create a task," it shows that I don't have a project. It says, "You can find all your Projects here…
[Fixed BUG]: Default view: Board to List
Can you urgently fix the bug which switches the default view from Board to "List(beta)" it's VERY annoying having to switch back to Board every single time I go in and out of a different project.
Connection arrows are disappearing
Hi, The connecting line and arrows are disappearing, how to fix it? See screenshot belowe screenshot below
Bitte reaktivieren: (Mehrere) MindMaps mit Rechtsklick aus Ordner-Ansicht öffnen
Ich arbeite mit vielen MindMaps zu einzelnen Projekten, das sind Gesprächsnotizen aus Beratungen. Wenn ich weiter arbeite, möchte ich gerne schnell mehrere MindMaps öffnen. Das ging super bisher, wurde jetzt aber deaktiviert oder "verschlimmbessert"… 😪 Bisher: Rechtsklick auf die MindMap "In neuem Tab öffnen". Die…
Extrem printing problem
It takes more than 5 minutes until the print dialogue appears. If I want to print a task, it takes more than 5 minutes for the print dialogue box to appear. This has been the case since around the beginning of December 2024. This problem is on all computers where I work with Meistertask. So it must be a problem with…
My Map No Longer Uploads Files -- Why? Does Support Exist?
When I go to the Mindmeister forum it's all about giving Mindmeister ideas. How about making it easy to report a bug? I just want to upload a file to a map node like I used to be able to do. When I do it on my map it just hangs and never finished the upload.
When you turn a node into a task the ability to use TAB to create a child node stops working.
When you turn a node into a task the ability to use TAB to create a child node stops working. It starts to tab through the various available functions in the menu of actions , instead of actually creating a new node. Very annoying. Has anyone else seen this? A refresh of the webpage, seem to recover this annoying "feature"
Entra para el examen
De las teorías del psicodinámicas entra solo Erickson No entran las biologicas.
Unable to access files in Version History
When accessing an older version of a Note, I cannot access a file embedded in a File Block. Is that by design or is this a bug? When clicking the file, it should open or be available for download, but nothing happens.
I have a problem logging in, can't use the system The payment was successful, but the system says it
I have a problem logging in, can't use the system The payment was successful, but the system says it hasn't been paid How do I fix it?
What does 'mind map isn't in the correct for format' mean (iOS)?
I've just downloaded the app on my iphone (latest version of app) and I'm trying to view any of the Mindmaps I created on my desktop on the app. However I am getting the error message 'the data couldn't be read because it isn't in the correct format.' Why is this? Thanks in advance
How do I get the previous version to work?
Hi! Yesterday I used Mindmeister to make a mindmap. It was not a lot of work but there were a LOT of good thoughts in there. I closed the mindmap once before and got to work on it later without a problem. I checked previous versions, and there was a timetable which I could click. Imagine my surprise, when I gotten a paid…
Ctrl+F not working
Hey guys, After the new release, the Ctrl+F is not working anymore for me which is making me crazy. Is this normal, or a bug?
Mindmap refresh error when editing. Help!
Hi guys, how are you? I'm having a problem with MindMeister editing text, format, layout of my mind map and whenever I try to make any changes, this message appears: "We are very sorry. Our team is aware of the issue and working to resolve it. Please refresh the page." Is this happening to you too? I am not able to contact…
Checklist count is not displayed on the Ticket card
I have created a task with 20 checklist items. I cannot see the 20 count on my card. Everytime i have to click on card to see number of checklist items. This was displaying till yesterday and i haven't changed a single setting.
All mindmaps removed
Hi, I logged into my mindmeister account earlier this week, and accidentally removed myself from my team, but I joined the team again, and was able to access most of my previous mindmaps through google's history, however, there are two especially important mindmaps called "bio sl unit1" and "history" I am unable to access…
My new maps are not saved! I do and redo and the info is lost
This has happened to me before, but closing the website and starting again has solved the problem. But today nothing works! I am extremely disappointed because this bug is recurrent.
Sobre segundo usuário
boa noite, comprei minha assinatura hoje e já cadastrei o email do segundo usuário Plano Pro, mas a pessoa não consegue ver os meus projetos salvos, somente se eu enviar o link para ela. A todo momento ele sugere um upgrade Comercial e isso não é necessário segundo o Plano Pro, somos apenas 2 pessoas utilizando, mas…
Meu Mapa mental SUMIU
não sei o que ouve ao acessar o link tudo que eu escrevi tinha simplesmente sumido, ia usar ele para organizar e ate ia adquirir o pro mas preciso de suporte por favor!!! https://www.mindmeister.com/app/map/3382136882 tudo foi apagado
❓Do You Have "Server Error" Message Every Morning on Desktop App?
Every morning when I start working if I've left MeisterTask open (the desktop app) I am greeted with a "server error" message on a blank white screen and I have to close the app and reopen it. It's not a huge issue, but one more step before I can start working. Anyone else experiencing this? MeisterTask Version 3.0.6…
The first character of Japanese is wrong.-日本語入力すると最初の文字がローマ字になってしまう
This is a machine translation of the text. I do not understand English. When I type Japanese, I cannot type the first character properly. Example↓ 「る」→「ｒう」「か」→「ｋあ」「せ」→「ｓえ」 Vowels and consonants are separated. It happens in every sentence. Using a computer I am using chrome I asked others, some with the same symptoms,…
Meu mapa sumiu
No sábado gastei algumas horas criando um mapa e agora fui ver e o mesmo sumiu. Não estou encontrando e também não está na lixeira.
Control-Backspace fails to work as in other applications #bug
Introduction In most applications, when editing text (even in this textbox I'm filling now in Chrome) the Control+Backspace shortcut deletes the full preceding word, putting the cursor right after the preceding blank space (or at the beginning of the text box if just one word had been typed in). Now, if I want to keep…
MEU MAPA SUMIU
ELE DESAPARECEU, ENCONTREI UM MAPA COM UMA VERSÃO MAIS RECENTE NA MESMA DATA EM QUE CRIEI, PORÉM DA ERRO AO RESTAURAR, ATÉ COMPREI A VERSÃO PRO POREM NÃO CONSIGO RESOLVER. MINDMEISTER
I will give up on mindmeister if no one responds.
Really, i commented on this community twice and nobody answered. I pay for the pro plan and i simply can not share my map with my clients. It just never stops loading. Never…. I use this software as a tool for my business, and one simple thing is not even possible. Besides, there is no one i can talk about, no support,…

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