Bug
Discussion List
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Possible Bug: "Resource Not Found" Error
Hi, I'm new to MindMeister A big part of my map just got erased as I was adding a new topic, with the text "Resource not found" appearing at the bottom of the screen. I just have a basic account for now. But it's definitely a bug of the platform, so I want my map back ! Do you know how I can do ?
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Should notes be saved when written via the app?
In my pc i can write in a note, close the note and if i open the note it is saved. But if i do exactly the same on my phone it doesn't save. Why this happend, i literally lost hours of writtinf just because doesn't save my work. My smartphone is a google pixel 6.
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[CURRENT BUG] App Login via Google does not work
Dear all, I am using MeisterTask for years now and just recently, whenever I start MeisterTask and click "Login with Google", it opens a Chrome Tab, alerts "Click to open with MeisterTask" and then, the app reloads and shows the same Ad Landingpage for logged out users over and over again. I deleted all locale storage and…
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Unable to save a full note in mind map - bug?
I have encountered an issue where I type a note, and when I press enter or click outside of the box to save it , the last words are automatically deleted and won't save. Can anyone help me solve this problem? I discovered that the part of text that caused the following characters disappear was: "0<F<1", everything after…
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How do I stop MindMeister embed in Notion from asking for cookie permission everytime I reload?
Basically the question. EduPersonal user here. MindMeister embed in Notion is super annoying. It keeps asking for cookie permission everytime I reload the page. Clicking "Accept All" doesn't stop it. Anyone has a workaround for this? Thanks.
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[CURRENT BUG] MindMeister -> MeisterTask Integration not working
When I click on a task link from meistertask to go to the idea in mindmeister, it works, I am directed to the right place in mindmeister. But when I click on a task link in mindmeister to go to the linked task in meistertask, it doesn't work. This takes me back to the mindmeister page with this message; Sorry, we couldn't…
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[RESOLVED] My data lost after some changes in my map
The subtopics of one of my topics have disappeared after I changed something. The map lagged for a while, and then my data was gone while the map notified that "resource not found" at the bottom. I tried to restore the older version with full data but the data still disappeared after I took some actions (expand or…
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Bug - Outdent not working
I pasted some outlined text into outline mode. My #2 topic is indented and bulleted below #1, as if it were a subtopic, so I'm trying to "outdent" plus remove the bullet. I press SHIFT+TAB and it"outdents for a fraction of a second but then indents again, with the bullet. At the bottom of the screen a message pops up…
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[RESOLVED] Öffnen der Windows-App nicht mehr möglich
Hallo liebe Community! Leider kann ich seit heute meine MeisterTask Windows-App nicht mehr starten. Es öffnet sich dann immer ein Fenster, das darauf hinweist, dass Chrome, Safari oder Firefox aktualisiert werden sollten (s. Screenshot). Sowohl Chrome, als auch Firefox sind allerdings auf dem aktuellsten Stand.…
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Meistertask auf IOS stürzt ab beim Editieren von Aufgaben
Hallo zusammen, ich habe MeisterTask Pro (seit Jahren) auf meinem iPad und seit ein paar Monaten kann ich keine Aufgaben mehr editieren. Sobald ich auf die Aufgabe klicke und einen Text editieren will, reagiert die App nicht mehr. Dann muss ich alles schließen und erneut öffnen. Lässt aber das Problem nicht. Ein weiteres,…
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[CURRENT BUG] Unable to move nodes on IOS
I use Mind Meister on the Mac and on both of my IOS devises (iPad and iPhone). It worked all fine until about 2 weeks ago, and then the IOS devises just stopped any ability to move nodes around, etc etc Everything works fine with moving and re arranging nodes on the web version on my Mac, but all movements are locked and I…
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Why can't we access the public link on Firefox Android?
Hi ,On Firefox Android we can't modify private mind mind link without creating an account instead of desktop version we can Please see this mind map who bug Please correct this bug and allow us on Firefox Android modify private open link to modify
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Layout messed up by oversized text boxes
Some child boxes save with lots of extra white spaces which throw off the layout. I go back into my mind map, click the text so it auto resizes and it looks correct on my screen but when I export to PDF both the PDF and my mindmap revert to the incorrect/oversized child boxes. I'm on a PC using Chrome and have tried…
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Unable to undo after "Server Error" - How to restore?
I had accidentally deleted a handful of subtopics, but before I could undo, a pop-up came up with the message "System Error" and forced me to refresh the page. Is there any way for me to restore this without having to upgrade or retype all of my subtopics?
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[RESOLVED] Checklist items changed at random (iOS app)
Hi All, Meistertask 5.15.0 on iphone IOS 16.6 Checklist items mysteriously disappear and get replaced with a random other checklist item when I'm in a checklist and press "enter" on an active task… I've attached a screen capture… Any toughts? Greetings, Robert
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[CURRENT BUG] Why can't attachments can't be opend when imported from Trello? (Error)
I am thinking about using TaskMaster instead of Trello. After importing a project directly from Trello, all my attachments (pdf, png, other images / pictures) can not be opened. When trying to open pictures the error says: "Beim Laden der Anhangsvorschau ist ein Fehler aufgetreten." which mean error while loading the…
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Adding / Removing Users
I have a member of my team who tried signing up with 2 different email addresses and now our team is showing a duplicate with his name that I would like to remove. When I look at My Team only one of the users show up and there are some other's who are missing. How do I remove the duplicate and and the other users to My…
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Tasks disappear in Windows App after I disconnect internet
I was occasionally finding my tasks would be lost shortly after I entered them. I've think I've found the problem — it seems if you turn off your internet, then any newly created tasks will disappear after about 5 seconds. This is easy to reproduce. I can't find any discussion of this exact issue.
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[KNOWN BUG] Links not exported to Word docs
Hi there, the links from my maps dont get exported to the word documents… but this feature is essential to my work! I got told for nearly 6 weeks now, they would work on it and fix it, soon. I´m getting to fear, nobody will fix that…would´nt you guess the fix should be found, if someon with knowledge would really work on…
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❓Do You Have "Server Error" Message Every Morning on Desktop App?
Every morning when I start working if I've left MeisterTask open (the desktop app) I am greeted with a "server error" message on a blank white screen and I have to close the app and reopen it. It's not a huge issue, but one more step before I can start working. Anyone else experiencing this? MeisterTask Version 3.0.6…
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[CURRENT BUG] iPhone app is so buggy when handling Japanese text
I've been a Mindmeister user for quite sometime, and I like it. But, there's this bug which makes Mindmeister on iPhone or iPad almost unusable in Japanese. The iOS app doesn't show the entire text when showing the tree. When clicked, it shows the hidden part. Not all nodes are affected by this buggy behavior. Some of them…
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[RESOLVED] Connection error when logging in via the app (Macbook + Windows)
Hello, I ran into a problem logging in through the MeisterTask application for Windows 10 x 64, the problem is that when you try to log into your account, the "Check site connection security" window appears and nothing appears beyond this stage, it can stay in this state for a long time. But through a web browser (Google…
- Bugfix: Copying of one line and a blank line afterwards --> does not copy blank line
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Lost data - bug?
ACRESCENTEI MUITAS Informações ao meu mapa mental e simplesmente elas nao estao aqui, sou assinante.
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Mindmap refresh error when editing. Help!
Hi guys, how are you? I'm having a problem with MindMeister editing text, format, layout of my mind map and whenever I try to make any changes, this message appears: "We are very sorry. Our team is aware of the issue and working to resolve it. Please refresh the page." Is this happening to you too? I am not able to contact…
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Eu não consigo pagar o app (i can't pay for MindMeister)
Eu coloco o cartão, coloco o código de validação e identificação e simplesmente fica nessa tela de popup branca, não prossegue, assim não consigo pagar e fazer upgrade! I put the card, I put the validation and identification code and it just stays on this white popup screen, it doesn't proceed, so I can't pay and upgrade!
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Why do I get the spinning loading icon when trying to create a template?
Come across an issue where a template is not being created, and is perpetually in the "being created" mode; greyed out text and a spinning icon. Refreshing has not helped, and sometimes will make the whole thing disappear. When creating the template I followed these steps: Click the three dots on a page > selected create…
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[RESOLVED] Why does PNG export fail to export all branches? [PDF export almost gets it]
Title self explanatory. PNG export is the only reason I've upgraded. I am disappointed it's a broken feature. Found another topic saying to switch browsers. I've tested on Chrome, Firefox and Safari. Same results on 3 browsers. Running on MacOS M1 See pic for reference My guesses: The image export profile has a limit of…
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[RESOLVED] Task creation date mirrors "last modified" date
Hi, When I make changes to a task, the "Created" date and time is changed to match the "Updated" date.
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