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Assistance Required: Resolving 'Cannot read properties of undefined' Error on MindMeister
I am encountering an unexpected error while attempting to paste text into a new level on a MindMeister topic, a process that has been error-free in my several years of using the platform. The error manifests as follows: Upon opening a new level and pasting the desired text, I proceed to resize the level by scrolling down.…
Sonderzeichen beim ZIP-Download
Hallo zusammen, ich habe das Problem, dass Anhänge mit Sonderzeichen im Dateinamen (z.B. ä, ö, ü) nur beim Einzeldownload funktionieren. Sobald ich einen Task mit vielen Anhängen habe und dort auf "Alle downloaden" klicke, generiert mir Meistertask ein ZIP-File, in dem die Dateinaman der Originaldateien kaputt sind: Kann…
Text Alignment Options
I have just started using MindMeister for college and I LOVE it. However……. Being able to align my text differently, left, center, or right would be extremely helpful in personal preference and making my diagrams professional and polished.
Bitte reaktivieren: (Mehrere) MindMaps mit Rechtsklick aus Ordner-Ansicht öffnen
Ich arbeite mit vielen MindMaps zu einzelnen Projekten, das sind Gesprächsnotizen aus Beratungen. Wenn ich weiter arbeite, möchte ich gerne schnell mehrere MindMaps öffnen. Das ging super bisher, wurde jetzt aber deaktiviert oder "verschlimmbessert"… 😪 Bisher: Rechtsklick auf die MindMap "In neuem Tab öffnen". Die…
Embed Map Don't Work
Hello! I'm trying to use de embed map on a website, but every time it tryes to connect using de code provided from de share menu, it doesn't work, keep showing a message that "Mindmeister refused to connect"
I can not login via email
Well this is awkward... 404 Error.We searched our entire archive, but we couldn't render this page for you. Sorry about that. Let's help you get back on the right track. I reset password . I reinstall app. I change mobile. How to fix it?
I have a problem logging in, can't use the system The payment was successful, but the system says it
I have a problem logging in, can't use the system The payment was successful, but the system says it hasn't been paid How do I fix it?
[CURRENT BUG]: "Sorry, we couldn’t find what you were looking for."
I'm trying to click on the map I created, but I can't access it... I get this message all the time: Sorry, we couldn’t find what you were looking for. It may have been moved or removed. I had shared the map with a friend, and soon after, I couldn't access it anymore. The map is super important; I really need it for our…
Erro no mapa, pediu para atualizar a página e apagou todo meu processo
Olá, preciso que resolvam meu problema pois quase finalizando meu mapa mostrou um erro solicitando para atualizar a página e entrar em contato com suporte. Atualizei e perdi todo meu trabalho, agora para recuperar tenho que pagar! Totalmente insatisfeito com a primeira vez usando a plataforma, fiquei horas realizando o…
Mind maps won’t load on iOS version of MindMeister
None of my mind maps created using a computer will load on the iOS version of MindMeister. Any attempt to open my mind maps is met with the following message: Error - The data couldn’t be read because it isn’t in the correct format. Can anyone advise?
All mindmaps removed
Hi, I logged into my mindmeister account earlier this week, and accidentally removed myself from my team, but I joined the team again, and was able to access most of my previous mindmaps through google's history, however, there are two especially important mindmaps called "bio sl unit1" and "history" I am unable to access…
error when recovering my map
error when recovering my map, I've already done all the support tutorials and nothing solves it.
Erro ao recuperar versão do arquivo
Eu perdi todo meu mapa do nada, fiz o pagamento do plano básico para recuperar, quando eu clico em voltar versão anterior, simplesmente da erro!!! Não tem suporte para me ajuda.
one project - specific participants
Hi! Why is it that when a person is added to one specific project, all projects are shown to him? How can I fix this?
Nao consigo renovar a minha assinatura
Amigos , estou em desesperado … estou em um cliente nesse momento , minha assinatura expirou e não estou conseguindo renovar , nao tem problema nenhum com meu cartão, mas simplesmente o site não aceita. Gravei esse video explicando peço ajuda a comunidade pois o suporte nao me responde e não sei mais o que fazer.
MEU MAPA SUMIU
ELE DESAPARECEU, ENCONTREI UM MAPA COM UMA VERSÃO MAIS RECENTE NA MESMA DATA EM QUE CRIEI, PORÉM DA ERRO AO RESTAURAR, ATÉ COMPREI A VERSÃO PRO POREM NÃO CONSIGO RESOLVER. MINDMEISTER
[RESOLVED] Error when trying to restore previous versions
A very important part of my mind map disappeared and I'm trying to search previous versions for it, after duplicating the map. However, every time I go down to older versions, it gives an error that refreshes the page and prevents me from continuing. Do you know how I can resolve this? Thank you very much! A very important…
HELP!!!!!!!!!!!! I can't get in my profile 😲😲😲😲😲😲
I have two profiles: 1. An OLD PERSONAL ONE, which is basically empty (and which I use now to connect) 2. A NEW PRO one what uses another email address than the first one. And for some reasons I can't get into the PRO one anymore. These are the issues I run into: 1. My password doesn't work anymore, not even some older…
[RESOLVED] Unable to access maps
I haven't been able to access my maps for two days. This message appears: I haven't found a way to access support. I have the free plan. Can you please tell me how I can solve the problem? Thank you very much.
[RESOLVED] Sharing a mindmap
Once I click in the share button the screams stay loading forever and I can't share my mindmaps. I'm in the paid plan and I've send an support ticket abot ten days and I still not having the answer. I need help to fix it as fast is possible because I need this for work.
[CURRENT BUG] iFrame zoom size
I think the zoom attribute is not working when we set it on the iFrame URL. in my case it is configured as: https://www.mindmeister.com/maps/public_map_shell/0000000000/ABCDE?width=300&height=200&z=0.6&no_share=1&no_logo=1 but when it opens, it fallbacks to 100% size. Since I'm opening it on a tile of my application the UX…
export wrong text color
I have white text in orange circle but it exports as black - even afetr Ichange it
Map lost due to error?
Hello MindMeister community, This past November, I created a LinkedIn Content Strategy Map for an organization I represent. Unfortunately, I am no longer able to access the map for no explainable reason. Here is the link: https://mm.tt/3044848622?t=mHjPv0MrfI. Can my map be recovered?
Export Image with Errors
I tried export my map to PNG and others formats, but the mindmeister return message "Network error".
Anyone else having issues with selecting a custom color and encountering a problem?
Whenever I try to change the color of an element using the custom color where you can slide the dot and choose what shade of color, it won't change the color. If you click the style icon again, suddenly it says "Something Went Wrong. We’re really sorry, our team already knows about the issue and is working on a solution.…
Deleted work - How do I get it back?
Hello! I did a lot of work, but an error occurred on the site at the moment when I accidentally deleted the field of work. Now I can't upgrade to the previous version of my smart card. Can you help us return it, because this problem arose due to a technical error in the service?
Should notes be saved when written via the app?
In my pc i can write in a note, close the note and if i open the note it is saved. But if i do exactly the same on my phone it doesn't save. Why this happend, i literally lost hours of writtinf just because doesn't save my work. My smartphone is a google pixel 6.
Has anyone had "Server Error" when trying to access a single project?
Lately we've been getting the server error a lot, but it always opens eventually, but now it's not opening at all.
How do I stop MindMeister embed in Notion from asking for cookie permission everytime I reload?
Basically the question. EduPersonal user here. MindMeister embed in Notion is super annoying. It keeps asking for cookie permission everytime I reload the page. Clicking "Accept All" doesn't stop it. Anyone has a workaround for this? Thanks.

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