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How to contact support for billing issues?
Why is there no method to contact MinMiester reagrding billing issues? All help links redirect to community or help guides, and never actually allow you to contact anyone. I have not used the product for over 2 years, and the only option seems to be pay for one more year of no use as minmister does not send an email prior…
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How can I resize a floating topic?
I couldn't resize a floating topic. I'm using Windows 11 64x and Google Chrome
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How to add a link to a topic from another Map
I guess it could be from the same Map at times I know you can add Links of other Maps, I am specifically looking to add a link of a Topic from another map.
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Why has the line style in all my mindmaps was changed from dynamic to straight?
Why line style in all my mindmaps was changed from dynamic to straight? Could you change it back? Do you have the same?
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Is there a combined package for Minmeister Personal and Meistertask Personal?
When I am trying to make a purchase I am getting the option for Pro - but this is for a single user personal use and not for an enterprise use. What are the options present here?
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Android Mindmeister app problems
Hello, Is the new Mindmeister (Project Panda) live on the current Android app? My GUI seems to look different to all the marketing on your site. Also, when I open a specific mindmap (doesn't happen on other maps), when I click on the topic style button, and then scroll down to Map Theme, the app crashes and comes back to…
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How can I maintain the original topic size while bolding and italicizing text?
Was led here on a contact us portion of the site. Couldn't find the email, perhaps this is where we can contact? For the bolding and italics inside the mindmaps, I find issues with trying to maintain the original bubble size while bolding and italicizing. If I have a section I would like bolded or italicized, it ends up…
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[RESOLVED] Restore not working properly
I can make a copy of an older version, but I cannot restore the same older version. So I have to create the copy and continue working with it. But that is certainly not the idea of restoration. Is there a solution for this?
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What is the storage limit of attachments?
Hello, For future projects, I plan to actively use Mindmeister's attachment feature. I currently have a 'Pro' account. For this plan, it says that the limitation for attachments is 0.5GB. Is this a 0.5GB limitation for attachments for the entire set of mind maps in my account or a 0.5GB limitation for each mindmap? On the…
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How can I update billing address and re-issue an invoice with the correct address?
Hello, I just subscribed today to Mindmeister (Personal plan). When I entered my billing address, I made a mistake. Here are my questions: 1. I would like to know if it is possible to re-issue an invoice with the correct billing address. 2. On my account when I try to change my billing address…
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Is there a way I can receive some personal help to get started?
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Please help! lost access to my account!
I have had an account registered to a certain email. I could not make a payment for the new tariff because the system wouldn't let me change the details of the debit card. I was only able to change my address. Now i do not have an access to the account at all. How can I recover the access to my account and change the…
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How to open mind map with all branches expanded?
My name is Takei. Let me ask you a question. Using the shortcut key, the figure in the closed state is 1.png. Using the shortcut key, the figure in the open state is 2.png. Even if you close the browser and reopen it, it will remain in the 1.png state. What should I do to save it as a 2.png? ex:1.png ex:2.png
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Why is the "Invite" button greyed out when I try to invite users to my map?
I am not able to invite via email address. The invite button is greyed out. Has anyone run into this issue? Any suggestions will be super helpful. Thanks
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Is there a way to add alarms to tasks on the map?
Is there a way to add alarms to tasks on the map?
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How to make an embedded map editable?
Hello, Is it possible to make an embed map editable (add, delete, update nodes) ? If yes, how? For the moment, the only interaction I can do with my embed maps is to open / close the nodes. Attached are the sharing parameters for my mind map.
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Is it possible to make all topics equal in size?
Good morning people, Primarily I am Brazilian and this text is being translated by Google Translate. So excuse any spelling mistakes. I would like to know if MindMeister has any feature in which it leaves all squares the same size and equality. I tried several times and failed. can anybody help me?
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[RESOLVED] Why can't I open a specific map on mobile device?
From the mobile app, I just tried to access a map and received the error: "The data couldn't be read because it isn't in the correct format". This map is formatted the same way (to my knowledge) as all my other maps, and I can access the other maps fine from my mobile device. The "problem" map can be accessed fine on my…
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I can't change my password
I have tried multiple times to change my password from the Mindmeister Accounts section but have continued to receive error messages. I tried copy & paste as well as keying in my old and new passwords but the changes would not go through. I also tried several different browsers. Other than going through the lost password…
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How I can use the new version of MindMeister on my mobile phone or I pad ?
I always have a message which specifies that I have to switch on the new version but I can’t modify anything on the new one because I have only reader rights. Thank you for your rights !
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Can I format a mindMeister topic note using markdown?
I don’t see a way to format my topic notes using markdown but I’d really appreciate it if I could. Thoughts? Am I just missing something?
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How can I transfer my mind maps to another account?
Guys, I have many notes/maps in my school email account, but after graduation my school email was suspended so i can not login this account any more. I wonder how can i save my documents in this account? Can I transfer them to my another personal account? thank you for your answer!
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How can I change the design of the map after I have started the map?
Hi together I finally found some time to create my first MindMap.😂 Still using the free version. After I have created my first map, I would like to know how I can change the design/representation of the map? For example from "Mindmap" to "Project Retrospective". Greetings Samuel
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Is there a way to reduce file size?
Hello friends, I have a .mind file to import, but the size is 208mb and the site only limits it to 200mb in size. What can I do to open the file? Is there a way to compress it? I really need to open the file. Hugs
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How can I add a custom color to a theme pallete?
I really one of the themes and want that for my mind map. but I want to be able to color certain bubbles with a very specific red color. I can change the color of a shape by clicking on the 3 dots on a bubble, then Style > Shape. There are 13 colors in the pallet I can use to quickly change the color. But it I want a…
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How can i move a floating topics around??
It seems i can't drag and drop them :(*
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App keeps closing on Android. What do I do?
Hi, I was able to use the app fine for months. Since a few days ago, the app keeps crushing. It is the same after I delete and reinstall the app. After I login, the mindmeister app keeps closing everytime I open. I can use the map fine from my browser or the app from my iPad. The issue is only in my Android phone app. How…
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Can I save a custom font color for future use?
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What to do? Part of my mindmap just disappeared
hello, for a school project I made a big mind map, and just suddenly one side of the map is completely gone and in the map history I also can not find it back :( I need to get that side back but I don't know how, is there anyone who can help me with this?
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Why don't expanded branches match the current state when printing or exporting?
I want to print or export a map with a certain configuration between closed and expanded branches but when I print it, it does not reflect the current state. It has some branches open and other closed. I think it reflects some random previous configuration.