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6-month vs. Year subscription
When I subscribe to the personal MindMeister, do I pay this amount in installments? Or do I pay the full amount in a single installment?
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Why can't we access the public link on Firefox Android?
Hi ,On Firefox Android we can't modify private mind mind link without creating an account instead of desktop version we can Please see this mind map who bug Please correct this bug and allow us on Firefox Android modify private open link to modify
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Assistance Required: Resolving 'Cannot read properties of undefined' Error on MindMeister
I am encountering an unexpected error while attempting to paste text into a new level on a MindMeister topic, a process that has been error-free in my several years of using the platform. The error manifests as follows: Upon opening a new level and pasting the desired text, I proceed to resize the level by scrolling down.…
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How do I change the order of Child Sections?
There does not appear to be a way to set the order of child sections so that they appear in the desired order in Outline mode. Is there a way to do this? Thanks
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Is there a way to make the comments stand out more with highlights or making the icon bigger?
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How to recover a lost email and password?
Hello!! Basically i fotgot the passcode to one of my accounts and now i can´t sign in!! You guys know what i can do? I also don´t have acess to the email that i used!!
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Is there a current version of a Chrome Extension for MeisterTask/MindMeister?
Hello, Is there a current version of a Chrome Extension for MeisterTask/MindMeister? I tried to add it to my computer and it said it wasn't available on my Chrome even though I did the latest update. My current version of Chrome is — Version 117.0.5938.149 (Official Build) (x86_64). Any suggestions? Thanks! Edit: I found…
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Notes disappeared - how to recover them?
I just opened mind meister clicked on a few to expand them I had to leave at that time. I came back to mind meister and can not see the added notes that were there before I clicked on them.
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How to change default so maps open collapsed?
When I first log in and open my map, it is always fully expanded. What setting can I change so that doesn't happen?
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How to share a mind map as a social media post?
Thank you for your time. I read in the article below that sharing a mind map as a social post is possible, but I can't find the setting. Is this function still available?
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How to Delete Admin? (Excliur Administrador)
During testing and in the initial learning phases of working with MindMeister and MeisterTask, I placed 2 people as administrators. I signed up as a Pro (just me). Their account is set to Basic. Now I want to delete the administrators and I can't. How can I delete them?
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[RESOLVED] Export to PDF with problem
Hi everyone, When I export to PDF file there are some mistakes: appear large boxes, and no integration with the first topic. There is a large space between first topic to second. Please see attached. Could you contact me when it's fixed? Thank you,
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Why is my search not working?
Hello , Would like to ask my search button not working any more why ?
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[CURRENT BUG] Esportazione come immagine (export as image)
Quando esporto le mappe in JPG o NPG hanno una definizione molto bassa. Come posso esportare con una buona risoluzione?
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Why does the iPad Pro app not look like the help center articles?
Trying to figure out why my mindmeister app doesn’t look like all the help pages says it should look. There’s no sidebar. It IS updated, so that’s not the problem. Can’t find anything anywhere to explain it. I don’t have the options that 2023 video tutorials try to walk me through, specifically the sidebar. And when I…
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How to Make a Map for Staircase Goal Setting?
Hi there! I am looking for way to create a map so that it illustrates a staircase to indicate the steps I need to take to get to a goal. Anyone have a clever way of doing this? Closet thing I could think of is the list option however that is not quite what I am looking for. I would rather prefer a list that rises not…
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Error Message "Sorry I didn't find what you were looking for. It may have been moved or removed."
Hi I was able to open a map earlier today but now I keep receiving the message "Sorry I didn't find what you were looking for. It may have been moved or removed."
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I lost half of my Map for no reason
Hey, I would like if someone can help me. I have an important test in 4 days and I was doing a mind map, suddenly, I lost half of it and I CAN´T RECOVER IT. I tried pressing undo and a lot of things but it just dissapeared, I´d like if someone can help me asap.
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[RESOLVED] Why do attached images not appear in pdf export?
Dear supporter, I want to keep my written mindmap in paper format, but when I press the print icon →save as pdf, the attached image is not reflected. Is there a better way to do this? My goal is to be able to view my mindmaps created with MindMeister for backup purposes without having to open the MindMeister website. Best…
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Layout messed up by oversized text boxes
Some child boxes save with lots of extra white spaces which throw off the layout. I go back into my mind map, click the text so it auto resizes and it looks correct on my screen but when I export to PDF both the PDF and my mindmap revert to the incorrect/oversized child boxes. I'm on a PC using Chrome and have tried…
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How can I save and send my concept map to my instructor?
HI everyone, I have almost completed my very in-depth concept map and am not sure how I can send it to my instructor. Anyone know if I need to upgrade or is it not possible? Thank-you!!!
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How to fix map not syncing from PC to app on iphone/ipad with wifi?
Hello, I'm having trouble in regard to syncing the information that I typed in my computer and it not showing up on my app on iphone/ipad despite it was worked with internet connection. It has been a day since I updated it and it still has not update automatically. The only way I figure to fix it is to delete the app and…
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Is it possible to use the OAuth2 Flow with localhost?
Hello! I'm trying to create an Application that only runs in electron on the users personal machine, and I am trying to allow them to connect to MindMeister (and MeisterTask) through the steps mentioned here, however I can't use an unsecured URL in the Application registration, but I also can't start a https localhost…
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Can I recover a map from other account?
Hi community, I had other account and I don't have a back not exported one wonderfull map I created about agile. I wanted to know whether the support team can get recover that map for me. If possible, what is the process? Regards, Valdo
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Is anybody having any problems with rendering on Exports?
Until last week, my map Export to PDF rendered the mindmap WYSIWYG but as of Monday this week (25 September 2023) all exports are rendering randomly.
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[RESOLVED] Mind map branches freezing (Замедление работы)
Good afternoon! In the last 2 weeks noticed that the maps began to hang when moving blocks, opening branches. Cleaned the cache. We work in Chrome Добрый день! В последние 2 недели заметили, что стали зависать карты при перемещении блоков, открытии веток. Чистили кэш. Работаем в Chrome
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How to automatically divide a piece of text, consisting of sections A, B, and C, into many topics?
How to automatically divide a piece of text, consisting of sections A, B, and C, into multiple topics?
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Add MeisterNote or Project link to MindMeister
We have some documentation at MeisterNote. Sometime I would like to link from mindmeister to a note in meisternote, instead of writing in the small note field. Is there a URL to link directly to a note? I'm also looking for a non public link to MeisterTask projects? Tasks have a link. Wir dokumentieren einiges in…
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Hi 🙋🏼♀️ gibt es die Möglichkeit bei einer Mindmap einzelne Blasen für die Bearbeitung zu sperren?
Ich nutze die Mindmap in der Schule und möchte, dass die Schüler die vorgegebenen Blasen an der Mindmap nicht verändern können, aber in der Lage sind neue hinzuzufügen.
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Why do I get "Resource not found" error when trying to copy and paste?
I cannot copy and paste when creating new child (node) Normally I can copy from another one to create new one. But right now It always shows Resource not found System information : Browser
