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How to force alignment of subtopics to the right of main topic in Mind Map mode (in web browser)?
Hi there. Is there a way to force all subtopics to be to the right of the main topic in Mind Map mode? I found this help article for doing it on the Mobile App, but that doesn't help me, as I only use the web browser interface. Any suggestions? Thank you!
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How do I stop my mind map from being scrambled when I return to it?
When I return back to the mind map some of the elements are scrambled and completely in the wrong area. How do I stop this from happening?
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Is a map's shareable link read only or write as default? + other questions
Hi - I want to share online course outlines and notes with students via a standard map that they can then make their own. I see several strategies, but don't know if they are possible in practice: Share a map manually to each student as read-only: Too much admin. Copy each mind map to each student - many many maps and much…
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Is the old editor still available?
The New Editor is a lot more work for my purposes (annotating student maps for a college class). The Old Editor is in almost every way preferable for my workflow. Is that previous editor interface still available somehow? I have the "default to new editor" preference unchecked, but that doesn't do anything at this point.…
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How do I rename a Map?
I'm finding it very hard to navigate a set of maps, as I cannot give a specific name to the map. i.e. I am scenario modelling Org Charts. All 3 have the same name, as the CEO is the same in all the charts, so navigating to the right one is hard.
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Is there email support available for paid accounts?
Hey, guys I was under impression that there is an email support available for paid accounts, however, it seems that the only option available to me is to ask a community. Am I missing something? Are there ways to submit a bug report via email? Thanks in advance
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Why can't I switch from Personal to Edu Personal without MindMeister crashing?
Hi! My personal plan expired yesterday. Mindmeister offered me a 50% on the Personal plan, but the Edu version is still cheaper. I'm trying to switch to the Edu version (I have been an Edu customer already, I'm registered with my University email), but every time I try to switch from Personal to Edu Personal and I click to…
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How is printing intended to work?
I've been trying to print my mind map, but it crops in seemingly random places. The help topic is very basic. One main reason I paid for the service was to be able to print maps easily, but the feature doesn't appear to work very well. Anything I'm missing? Thanks
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Why can´t I see the outline mode on the mobile Android app?
I can work it ok on the desktop version on my PC, but can't find that option in my mobile app.
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Why does something go wrong when I try to create a map from a map?
I'm trying to take part of my mindmap to make it into a 'sub-map' because my main map has become too large. When I try to do this by clicking 'Create as Map' from the bubble I want to make into a sub-map it comes up with the following error message "Something went wrong while converting your map. Please try again." I have…
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Is it possible to create relationships between more than one topic?
I'm having difficulties relating several topics into just one as shown in the attachment below
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Is there a bug with line colours?
It may be intended functionality but when I try to change the colour of lines often I am ignored. This seems to happen more with the Paste Style command as well as changing the colour of lines for a central or floating topic. Central nodes seem to prefer reverting to random rainbow coloured lines. I'll often end up with…
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Although I paid already, I have not upgraded from a Basic to a Personal account. Please help me!
Dear Customer Services team, I paid an invoice to upgrade my account from Basic to Personal. My Visa card had reduced money yesterday, but my account has not yet been changed. I can not find any support on the Meister application, so I am posting my issue on this Communication to find your help. My email register on the…
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How can I contact customer support?
Is anyone else not able to connect with a customer support agent? My mindmap software doesn't show the same ability to connect with customer support as whats shown online. I don't see a number to call, a place to chat or where to write an email to reach someone from this company I need customer support asap!! Is anyone…
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How do I give access to a folder to the team?
Placed maps in a folder for organization however I am the only member. How to I give access to folder to the team
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Sobre a renovação automática
Percebi que o aplicativo tem uma renovação a cada 6 meses e ela é automática, gostaria de saber como faço para estar colocando essa renovação automática de forma manual para que ao final dos 6 meses eu mesmo possa estar escolhendo fazer a renovação de forma manual
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I am unable to change the password to my account, how can I resolve this?
We are currently on a free account and I receive an error message when I try updating my password.
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Dúvida sobre palavras em Negrito
Como faço para deixar somente uma palavra em específico em negrito?
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Why have my payment details and projects gone?
Hello, It has been long time since I try to receive answers from Mindmeister. I have a paid mindmeister account (Personal), but all payment informations are gone for some months already! I sent emails, but they don't answer. And worst of all... my projects are gone. I need support ASAP to resolve this question and have my…
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Can I disable the auto-text-styling feature?
I'm taking note of Python codes on MindMeister maps and there are lots of text which includes the _ , __ , * , ** that were interpreted by the map as a markdown syntax of bold or italic or something else of the auto text styling function. Such like my_function.__doc__ or def foo(name, /, **kwds): Anyone knows whether I can…
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How to turn off register/ signup pop up when I invite members to a map by email?
When I invit members by email to the team to access my map they all report being asked to either register or signup. I'm only looking to give them "view only" access meaning they can see and interact with the map but not change or create content. Q: how can I turn this feature or notification off - it's very irritating.…
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How to change my email? In the Me section of My account I don't have an option to do so
I've followed the steps on how to change my email in the help centre, but my Me section simply doesn't look the same as in the guide. Below I've attached firstly how my Me section looks like compared to, secondly, what the article's Me section looks like. As you can see, they aren't the same. Can anyone help me change my…
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How can I hide the preview of YouTube videos?
Wie kann ich die Vorschau von YouTube Videos ausblenden?
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How to set a default style in Mindmeister?
It would me really helpful to see a default and customized style everytime I create a new mindmap. Example: create a new mindmap that already had black backgroudn and all the lines are yellow. Otherwise I have to format the way I prefer every single time I create a new map.
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Why can't I update my payment method so that I can pay?
Hi, I've been using MindMeister (both free and paid) for a while, and I am so far very happy with the experience. I'd like to continue my subscription. However, I need to update my card details, and this does not seem to work. Everything went well with the card updating process, except that in the end the old card details…
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Logged in after long absence and mindmap was badly scrambled. Any way to revert to prior formatting?
After an absence of some months I returned to my mindmap, only to find it scrambled very badly. It seems that some update of the platform triggered some sort of totally impracticle auto-align. Looking back into the history reveals versions with the previous formatting, but these also seem slightly misaligned. Does anyone…
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Is there a way to organize groups? (alphabetically)
Is there a way to organize groups? They are not sorted in any way? While the Notes are sorted alphabetically.
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How to resolve "An unhandled lowlevel error occurred." login error?
Hello, When clicking on the login link I get the following message - An unhandled lowlevel error occurred. The application logs may have details. any ideas? Thanks Ross
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How can I use the MindMeister Office 365 integration with multiple logins?
do a change in the office 360 application... When beeing in the integration for microsoft 360 he wants me to sign in with my microsoft account. But if I am within more companies i have different microsoft office accounts - also people if different companies are maybe within a team... would it be possible to enter via my…