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How do I get back a map that's disappeared?
Is there any way of getting back a map? This has happened before. Do I need to get the paid version of the software so this does not happen? I also tried to export it, but it said it went to document outline.rtf and now I can't find it. I am quite frustrated. Any encouragement would be appreciated. Is there a number I can…
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My work suddenly wiped out half.
My work has been erased nearly half several times, you guys know how hard it is to regenerate a topic like the previous one. You said that your team is working on it to fix the problem (I'm okay with that) but at least you give your users a tool to restore their works for "FREE". If the problem no longer exists, you can…
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My maps disappeared
My maps disappeared, is it because of the new editor? or because there was a downgrade from the PRO plan to BASIC? I have two accounts, one pro and one basic, today they all appeared based on how to recover? What is the channel to talk to mind? I can't find their support channel Thank you in advance for your help. thanks…
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помогите восстановить карту!
добрый день, пять часов труда улетели вместе с вашим новым обновлением как теперь сохранять карты, если только на 12 евро можно оплатить? мне нужно восстановить одну карту как это сделать?
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Mapa Movido- Removido
Estava trabalhando por horas no meu maps, e do nada, saiu e não achei mais meu trabalho. Não sei se é um bug, sei que já procurei em todos os lugares possíveis. Espero por respostas.
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Mindmeister crashing on all my iOS devices after latest update
After the latest update of Mindmeister APP (8.2.18) on iOS on both my iPhone and iPad on latest iOS (17.5.1) , Mindmeister crashes after I start it. When I open the app, it goes to the Home Screen, I get a pink dialog with a progress spinner appears that says "Refreshing Maps", and the then app crashes. I've not been able…
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Cant resrore my Mind Maps
Hello. I dont know how it happened, but i saw on app that all my mindmaps doubled. I decided to delete double maps. But all of my maps deleted. I dont even have a "trash" anywhere in my personal account. How can i restore my mindmaps?
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Why won't arrow keys allow me to jump vertically between topics in the new editor?
When I try to use the arrow keys to jump vertically between same-level topics in the new editor , using the up or down arrow keys now kicks me into any random subtopic under the topic I'm currently on. This is a huge time waster. Is this standard in the new editor, or a glitch in my account? I
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Questions about map sharing
Is there a number I can call to talk to a person about the following items, as I am not sure how to word them via email. These questions are for someone who has a basic plan (free): Sharing and creating a map with external people, and its limits. I would like to have a map that I send to a group of people for them to be…
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i cant pay pro subs!
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New editor less user friendly than old
I am finally being forced to use the new editor since as of July 2024, I will no longer be able to use the old editor on the app on my mobile devices. I am very disappointed. New versions are generally better than previous ones but not in this case. From a usability/UX standpoint, it takes many more clicks to do anything…
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The first character of Japanese is wrong.-日本語入力すると最初の文字がローマ字になってしまう
This is a machine translation of the text. I do not understand English. When I type Japanese, I cannot type the first character properly. Example↓ 「る」→「ｒう」 「か」→「ｋあ」 「せ」→「ｓえ」 Vowels and consonants are separated. It happens in every sentence. Using a computer I am using chrome I asked others, some with the same symptoms,…
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Support HELP
I built a project in your service. I shared it with other people, so I started looking for an employee who can do it. I forgot to disable the editing option. These freaks deleted the entire project that I had been doing for 3 days. I live in Russia and cannot pay for your service to return the project. Please give full…
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¿puedo hacer pago por pse?
¿puedo hacer pago por pse? no puedo usar los otros pagos que la aplicacón muestra
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I lost my map halfway
I was working normally on creating a map and out of nowhere a message appeared about an error they were checking, after which I lost practically my entire map
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Does anyone know how to create a task from mind maps
I have signed up for both the mind maps and the task meister, and when I open one of the mind bubbles, there is no option to add a task right from the mind map. I am supposed to be able to add a task right from mind maps and there is nothing when opening a mind bubble where I can click to add a task?
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Invite people to the project to work on
Hi all! Currently I am working on Basic plan and need to invite people to work together on one project out of 3 available. Once I send out the invitation link of this particular project and they accept it the become the part of the team and they are capable to review all 3 projects? Is it possible to adjust the access only…
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Can't open task in mindmap
Subj. Try already different browser, same thing(
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If I remove a member from my team, what would happen to his/her files?
Hi, One of our member resign from our team and I'd like to remove her from the team and give the license seat to another person. What would happen to his/her files (maps) in terms of ownership and access?
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[CURRENT BUG] Application does not open the mind map because it's 'not in the correct format'
How to solve this problem when opening the map in the iPhone app? The data could not be read because it is not in the correct format.
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I can't add tasks
Inglés I can't add tasks from my mind map, if I was allowed previously
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MindMaps generated in French
Does MM generate French mindmaps with AI? It seems I would have to pay to try it out.
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What happened to Freemind export?
Hi, We use Mindmeister for designing some trees and mindmaps. We rely on exporting that work into an open format (Freemind) for use in other parts of our workflow. Unfortunately, we noticed today that the Freemind (*.mm) file export option seems to have disappeared. This is somewhat catastrophic for our use of the…
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Copia
Como fazer uma cópia do mapa mental já existente ?
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How to reset number of the outline in the map?
I have used existing map, I want to reset numbering in the map - so the outline comes properly.
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login com conta google
Hoje minha conta esta logada com um conta google , porem eu quero desconectar ela e conectar com outra , porem entro no painel e clico no botao desconectar aquela conta para que eu possa conectar com a outra , mas não desconecta , o que devo fazer ? alguem me ajuda
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Maps not saving
My work isn't being saved, I'm very upset... I've already done everything mentioned in the post and it doesn't solve it... I can't solve the problem... I need help!!!!
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MEU MAPA SUMIU
ELE DESAPARECEU, ENCONTREI UM MAPA COM UMA VERSÃO MAIS RECENTE NA MESMA DATA EM QUE CRIEI, PORÉM DA ERRO AO RESTAURAR, ATÉ COMPREI A VERSÃO PRO POREM NÃO CONSIGO RESOLVER. MINDMEISTER
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Maps not saving
I've been using mindmeister for a few months now and it's been 3 times that my backup has not been taken into account after entire evenings of disappointed work. Is there a way to resolve this problem?
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Network Error when trying to export
I would recommend trying these things: Restart your computer, then try using MindMeister again. Check your internet connection. If you are experiencing connectivity issues, open a different website to check that you are connected to the internet, or use an online speed test to check your internet connection. Check whether…
