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Why can't I add a floating topic in Firefox?
Windows 10 64bit The latest version of Firefox: 113.0.1 Right click —> "Add floating topic" doesn't work on new mindmaps, but works OK in old mindmaps
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How to write Sub and Sup numbers like CO2 and m3 or CaCO3 correct?
I would like to be able to use MindMeister for nate taking and writting CO2, CaCO3 or m3 is not easy. ALT + codes works but not the once make subsrcips - or at leat I haven't found the right once. Can anybody help?
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[RESOLVED] Why does PNG export fail to export all branches? [PDF export almost gets it]
Title self explanatory. PNG export is the only reason I've upgraded. I am disappointed it's a broken feature. Found another topic saying to switch browsers. I've tested on Chrome, Firefox and Safari. Same results on 3 browsers. Running on MacOS M1 See pic for reference My guesses: The image export profile has a limit of…
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How to contact a support regarding invoice problem?
Hi guys! Has anyone of you ever managed to contact MM support? Unfortunately, all I can find are FAQs which are useless in my case. I need to talk to a human. Any ideas? Shall I ask my assistant to call and mail their random addresses and all available corporate / office numbers or is there any other way I am just missing?…
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What happened to my account?
Hi there - I have been using a free version of MindMeister for probably just under a year now. I created a mindmap let's say a month ago, was editing it actively. Went to log into now and everything is gone - it turned my account into something new. Help? I even have picture of the map that shows my account existed (I…
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How can I build a custom theme?
I'm subscribed to Pro plan. And I believe that, Pro plan supports futures for custom theme. I've checked my account setting page(), and there's a section called "Custom Theme". There's a link called Find out more, I've clicked it, but the page is deleted and redirects to some different page. Same thing happens with Custom…
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How do I use this template?
If I have some questions, where should I ask? When I watch the site, I wonder why it differs from mine. https://support.mindmeister.com/hc/en-us/articles/5843440249874-MindMeister-Best-Practices-4-Principles-of-Proper-Brainstorming#h_01G4CQYKAY7GSG4C3B4EDBV7VJ And 1st principle "product Launch strategic project" may look…
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How to see side topics when opening a map on mobile?
When I open this map on my mobile, I can't see the topic on the side. Can you help me ? Thanks
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How can I access a map made by a deleted admin?
Hi hopefully someone can help me. I have access to a mind map, but since the admin of this map has left the company and his account has been deleted I cannot view the map anymore. Can someone help me?
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fonction recherche affinée
bonjour, comment effectuer une recherche de manière plus fine dans la carte : par exemple branche identifiée 1, sous-branche identifiée 2 ….. merci
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What is the best chart / method to make a family tree?
Hi Community, I'm new to MindMeister and wondered what was the best chart / method to make an extended family intergenerational family tree. We're travelling to India where my grandparents were from with family members who have never been. So I thought, before they meet countless numbers of cousins, uncles, aunties and…
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[CURRENT BUG] Why is my embedded map not visible in my note?
Hi there, I'm testing Meisternote to get away from the terrible Notion (too much stuff I don't use, not enough stuff I want to use) I used the "Embed Mindmeister map" (while logged in on Mindmeister with the same account, as described here) but my map doesn't show: Tried to figure out what's wrong… but I couldn't. Can you…
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Can I use a image as my default background?
Hi, I use mindmeister to support classes and i`d like to use my logo brand as a background image for all my maps. I`ve tried so hard to do this, but I didnt achieve. I want my logo apears like a watermark in my maps. I've updete my signature to Pro plans thinking that i only could do it no Pro Plans, but i'm still not…
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How to grant clipboard access to paste styling? (Firefox)
Hiya, I'd like to resolve the error 'Grant clipboard access to paste styling' when trying to copy and paste mindmap topic styles. Any idea what I could try? Thanks
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[RESOLVED] Why can't I export Mind Maps to PDF on Google Chrome?
I am unable to save PDF's on Google Chrome. This bug has been here for over a week. Where can I report this bug?
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How do I move a topic up or down?
I tried to hold control and press arrow up or down, and it didn't do anything. How do I move a topic up/down?
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How can I print mindmaps so they're on multiple pages?
My daughter is using mindmeister for revision and we only have a a4 printer at home so her mindmaps are really hard to read. Is there a way to print the mindmap on multiple a4 pages that she can then tape together so that the words are easier to read?
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Why can't I copy a bundle of tasks to another task?
Hi Guys, I'm trying to copy a bundle of taskw to paste it to another task but it's not working anymore. It's was working few days ago but I don't know why not now.
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Keyboard shortcut to allow instant full-screening of pictures (for presenting)
Hi, beginner, love MindMeister, particularly for presenting, a real game-changer. MAIN ISSUE For it to really challenge my use of Google Slides for presentations it would be fantastic to have a keyboard shortcut that quickly allows fullscreen pics to be opened and closed without popup menus appearing. It would look much…
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Why can I not restore a version?
I'm working on a map that had most of it deleted by accident, but when trying to restore the correct version, an error is occurring that does not complete the restoration. The same happens if I try to create a copy of the version. Map: /2689689331 Version I need: 05/10/2023 - 09:24 OS: Windows 11 Home Single Language -…
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Why can't I move topics on Macbook?
pessoal, eu tenho um macbook da apple, e eu nao estou conseguindo mover as caixas do mapa mental… como faço?
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Why can't I renew my subscription?
I've tried 3 different cards. Every times it tells me something differents, even says "fraud"
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Why can't I navigate my map in touchscreen?
Hi everyone! I am a Surface user, it means that I can use my pc as a computer but also as a tablet. My problem is that, when I use it as a tablet, I cannot move through the map with the touchscreen, I can only click on elements and that's all. When I use it as a computer I can move the map with the touchpad or with my…
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Why has the right sidebar disappeared? (old editor)
Using the old editor, suddently the right bar menu has disappeared. I cannot change anything neither add a new idea. I have a presentation tommorrow can you help me please !!! 😱
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How can I export my map fully expanded?
When I export it as png or pdf, it generates it collapsed. Not sure why. Is it possible to export it fully expanded?
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Why am I getting the error DNS_PROBE_FINISHED_NXDOMAIN error when accessing the website?
I'm having trouble accessing the mind meister platform. Translation of this message: Unable to access this sitePlease check www.mindmeister.com for a typo. DNS_PROBE_FINISHED_NXDOMAIN
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Is it possible to email a thought to a MindMeister mindmap?
Often I capture ideas from emails that I would like to send to a mindmap. I see some discussion in the past about being able to email thoughts to MindMeister, but I can’t find out how to do it.
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Can I use dark mode in MindMeister?
when we open the app and then after click on the profile batch icon then the pop up is come from down side and this dialog box is not supporting to dark mode so please fix it as soon as possible
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Why do I keep getting "error 500" when I try to change my account email?
Hey I tried to change my email account (3 times) but the link I received in the email has a 500 error... So what can I do now? 😐️
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How can I revert to my original MindMeister account?
I have loged into my account for the first time in a while and find I'm now using the new version of MindMeister which I don't like. The old version allowed me click once on a link and go straight to a linked MindMeister Map or other URL. Now I have to click the link and then click again. This is too clunky for my…