-
Why am I being taken to 'plans' page despite having a business account?
Hi all, my Mindmeister flipped out this morning, restarted the webpage and now it will only take me to the plans page or my account details. I have a business account associated with my university which is showing but I cannot navigate away from it to get back to my mindmaps. Tried resetting passwords, resetting browers…
-
Minha compra para o Pro sumiu antes de acabar o período de uso por qual paguei. O que faço?
Comprei o plano em janeiro de 2023. Fazem 3meses e minha conta voltou para o básico! Deveria ser pro. Paguei por 6meses em pagamento único
-
Why am I unable to select some nodes today?
I haven't used MindMeister for about two weeks and I created a new map today and several times I've encountered being unable to select a node with my mouse. It may be coincidence but it seems to happen when I have a Connector line crossing the node, however deleting the Connector doesn't resolve the issue. I have to select…
-
[RESOLVED] Why am I getting PSA Errors (400 and 502) in MindMeister?
Hi guys, I have some issues with the software from some time - time to open the mindmaps is longer, adding images and branches aren't pasting correctly etc. PSA errors which I can see (400 and 502). I have Internet connection, that's why I'm curious if it is only the issue at my account or is it more spreaded to other…
-
Why are the majority of items getting deleted from mind map?
So, I spent the last few hours creating a "biggish" mind map… and all the sudden it deleted the majority of items. I am also unable to restore from previous versions — as soon as I move the mouse, MindMeister deletes most of it again. Soooooo…. that's a BIG problem for me.
-
MindMeister: Positionen verschieben sich bei erneuter Öffnung der MindMap
Hallo zusammen, Ich nutze MindMeister nun seit kurzem als Protokoll für unsere Teamsitzungen. Nun ist es so, dass sich die Positionen der einzelnen Beiträge in der Mindmap ganz von selbst verschieben, wenn ich die Mindmap schliesse und wieder öffne. Das Resultat ist ein Chaos. Nutzt jemand MindMeister ebenfalls als…
-
[RESOLVED] Why am I getting Error 502 in MindMeister?
-
Why is Ipad App not working with Magic Keyboard?
Hello there, when using Mindmeister with my IPad Pro with the magic Keyboard, I am not able to enter any text or add any node to my mindmap. For example: I create a new map, double click the text in the middle of the first node, and it immediately un-selects the node again. Same happens if I click the Plus sign. When I…
-
Is there a way to set the default colors instead of going to the color selector?
Is there a way to set the default colors instead of going to the color selector? It's very tedious having to copy and paste the photo number to match what you're using. I could be mistaken, but I thought there might've been a way around this by copying style and pasting, but I don't see that now.
-
Can I print my work on different pages in different formats?
Hello, I remembered that in earlier versions it was easily possible to print or export our work on different pages in different formats and not a single print or export. I can't find this functionality anymore. Can you help me ?
-
Why am I getting glitching text and colors that won't change?
Since the new version, it's proving impossible to refine the color of shapes I create around text. I open the color picker and try to refine a color but the HEX value box just glitches when I try to move the cursor to the desired color. Occasionally it works but almost never. I've shut down all other open tabs and…
-
Why wont it change my email to my academic university email
I have tried to do this 4 x today and it won't change it. I need to purchase an educational pass so I can use my mindmap in my dissertation and I'm a full time student at the moment.
-
Re collapsing connections for entire mind map, is there a keyboard shortcut please?
Hi, I'm a beginner. Love the program. I plan to use for presentations and would like to start with just the central node (title) and then open up the connections as I progress through a talk. Is there a quick way of doing this? I thought there was a keyboard shortcut (Alt +0, or Alt +1) to close down all the connections…
-
Why do links disappear when students copy parts of my map to their own map?
Hey. I have made a mindmeister map with text and some links. I share it with my students. So far no problems - but when they try to copy some parts of the map over in a mindmeister map of their own, they keep the text, but loses all the links. What have happend? What to do?
-
Why did my mind map disappear? I can't find it
Hi everyone, I was wondering if someone experienced something similar. I had a mind map with tons of notes in it - let's call it "Mind Map A". One day, as I created a new mind map, my Mind Map A just disappeared. I can't find it in deleted mind maps and it's not the new mind map that erased Mind Map A because previous…
-
Duplicación de mapa mental inconsistente
…este es el mapa original …este es el resultado de la "duplicación" __________ ¿cómo copio o duplico un mapa hacia otra carpeta en forma confiable?
-
How to export midmaps with photos?
It's a pretty direct question. How to export the mindmap with the media attachments?
-
Speakers Wanted for Mind Mapping events!
Hi everyone! We have an exciting 6 months of virtual mind mapping events planned at Biggerplate, and have a few speaking slots still available for some events. If you're interested to share your mind mapping experience and insights, then I'd love to hear from you! Our events/topics are as follows: 19 Jan: Strategic…
-
is there a way to add a hover feature to show the entire URL when I've added a link?
is there a way to add a hover feature to show the entire URL? only a certain number of characters are visible (see attached) what about allowing editing of a URL? currently the only options are to open or remove it.
-
I can't edit my map because 'value is invalid'. How can I proceed?
Hi, everyone. I have a free plan and of my three maps presents the message "value is invalid" every time I try make some change there. How can I solve this problem? Thank you so much!
-
What to do when getting 3D Secure Authentication problem while making payment?
Hi Team Am having a mjor concern and it is very urgent and high important. Inspite of using all Cards (6 cards used), payment is not going through, always says 3D Secure Authentication problem, please try again. Had sent email to your support 4 days back, Have also raised a request using the ticket, now joined this…
-
kann man in der Suche Platzhalter verwenden, wie üblich * ?
-
I live in Brazil, are there prices related to this country?
I live in Brazil, are there prices related to this country? I ask because with the wages in this country, the price becomes disproportionate. Can you help me? Also, to know if the developers are thinking about it as well? Thank you very much.
-
Why can't I move/ scroll around on my mind map on my iPad?
I have no problem moving around on the desktop but on my iPad I can moving/scroll around on my mind map. HELP
-
Can I recover my closed account?
Hello, I would like to recover a mindmeister account (Mindmeister Pro plan) that is currently closed. My account was a member of a team whose subscription has just expired and which will not be extending its subscription. Is it possible to recover this account and create a new subscription in my name? I'm afraid I've lost…
-
Como hago para utilizar el antiguo editor en el celular?
Hola, quiero saber como volver a usar el editor anterior, el nuevo editor no cumple con el uso que sabia darle. Ejemplo antes con un clic podia editar y copiar el contenido con un clic y ademas se me copiaba el formato del texto y me gustaba los temas de antes. La otra consulta es, en el celular el texto me sale alineado…
-
How to paste a YouTube link without showing preview?
When i paste youtube links, it shows a video preview. Is there a setting where i can have it not show that so i just see a little link icon instead of preview or the long link?
-
Why have I suddenly lost the ability to edit a map?
Lost Edit access. I am administrator of a map. Have suddenly lost the ability to edit the map. Other maps can be edited, but not this specific one.
-
Can you share a folder (i.e., multiple MindMaps) with others?
The folder view implies that folders can have members, but I cannot figure out how to invite members to a folder...
-
[RESOLVED] Why can't I edit my map?
突然マインドマップの編集ができなくなりました。どうしたらいいでしょうか。
